Hospitality Administration Assistant

4 days ago

Bentley, Australia Swan Care Group Full time

**Introduction**:
Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961
**Description**:
**ABOUT THE ROLE**:
The Hospitality Administrative Assistant works closely with the Hospitality Leadership Team, Food Services Dietician, and Care Centre Management to uphold high-quality hospitality services in our facilities. They play a pivotal role in aiding residents with menu choices, accurately inputting selections into SwanCare's menu system, and serving as the primary point of contact for residents' hospitality needs.
**Responsibilities include**:

- Assist and guide residents in making menu selections.
- Enter menu selections into Chefmax, ensuring all dietary and allergen information and changes are kept updated and communicated to Hospitality staff.
- Assist with documentation and record keeping tasks for the Food Safety Plan and other compliance records for each facility.
- Work closely with Hospitality Management and Residential Management to ensure quality service and to maintain correct storage, dating and stock control of food and beverages, crockery, cutlery, glassware and consumables.
- Provide additional administrative relief to the Hospitality team.

For more information, please view the Job Description here.
WHY WORK FOR US?
As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700+ staff members, you are guaranteed to be working with a professional community of likeminded people. We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find
As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer
**WHAT WE WILL OFFER YOU**:

- Being a not-for-profit organisation, you will have access to attractive salary options, increasing your take home pay
- A supportive and collaborative work culture.
- Ongoing training opportunities.
- Flexible hours to maintain your work-life balance.
- Be part of an award winning reward and recognition program.
- Exceptional on-site services and facilities.
- Discounts on HBF health insurance, on-site gym membership and selected retail providers.
- Free onsite parking.
- Access to our Employee Assistance Program.

**Skills and Experiences**:
**KEY ROLE REQUIREMENTS**:

- Previous menu management software experience (desirable)
- Excellent written and verbal communication skills
- Competent in time management and organisational skills
- Negotiation and conflict resolution skills
- Flexibility with working hours
- Working rights in Australia
- National Police Check

WHAT HAPPENS AFTER I APPLY?

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