Process Owner, Supply

**Joining the Metcash Family**

At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

**About the Opportunity**

We are on the lookout for a Process Owner based in Macquarie Park on a fixed term (18 months) full time basis. The Process Owner role is Pillar agnostic and exists to drive cross-Pillar process alignment (One Metcash approach) while ensuring the solution is fit for purpose for each Pillar. A key part of this role will be partnering with the Technology team to replace legacy systems and deliver a modern technology platform (D365, PDS, IOM, Azure). Preparing the Pillar to receive and then leverage the new capabilities to release the value of investments in technology is critical to this role.

The role will focus on driving end-to-end process understanding, alignment & simplification. By building and managing a network of Process Specialists, SMEs & Business Receivers, the Process Owner ensures our core processes are streamlined, efficient and effective to deliver quality outcomes for our Customers, Suppliers, Internal teams and Shareholders.

**In this Role**

**Deliver Technical Solution** - Partner Technology team and Pillars to ensure delivery of a fit for purpose solutions:

- Work with Technology counterparts in the fusion team to design, build, test and deploy technology enabled business solutions for Process area.
- Work with Technology and Pillar leads to ensure the required resources are available as SMEs or for testing and deployment activities.

**Prepare Business to Receive** - Ensure processes are streamlined and simplified where possible and data cleansed ahead of deployment (where required).
- Identify opportunities for alignment (where possible) on process variations across National, States & functional teams.

**Implementation & Business Readiness including Transition State** - Support Pillar and Change teams with Business Readiness activities ensuring a robust transition state is designed and understood.
- Ensure deployment plans take into consideration Operational considerations and ensure Business continuity.
- Engage deeply with the Pillar teams to ensure stakeholders are aligned and informed.
- Prepare impacted groups (internal & external) for change and ensure changes are embedded.
- Provide inputs into Change Impact Assessment (CIA), Training Needs Analysis (TNA), training materials and communications development.

**Align for Success** - Provide process expertise to Pillar initiatives to ensure alignment with future state landscape.
- Partner with Business Program/Project Managers to support programs/projects with process understanding and optimization.Educate and build capability across the enterprise on Process excellence and the benefits for their Customers, Suppliers and internal teams.

**You’re Likely a Match If**
- Ability to achieve results in an agile manner.
- Ability to communicate at all levels within the organisation including articulation of complex messaging at the right level for the audience.
- Ability to drive change and innovation to deliver results.
- Ability to identify Operational implications/requirements of decisions.
- Excellent ability to build relationships and influence others.
- Solid ability in the facilitation of groups during planning and design activities, change management activities
- Ability to effectively communicate to technical and non-technical staff at all levels of the organisation.
- Excellent stakeholder engagement at all levels of management, communication & influencing skills.
- Superior analytical, conceptual and problem-solving skills and excellent interpersonal, oral and written communication skills including report writing and presentation skills.
- Understanding of IT deployment & Change methodologies.
- Deep cross-functional understanding of Retail/Wholesale and end to end value stream.
- Prior experience with large scale IT implementations and business transformation projects.
- Exposure and experience in Enterprise Change Management methodologies and procedures.
- Successful management of Process simplification and optimization.
- Business Leader / Manager with over 10+ years of experience and specialization in Retail/Wholesale

**Life at Metcash**

Experience a supportive and flexible work environment. We are a FlexReady accredited workplace

Enjoy a 5th week of annual leave every year after your first year.

Benefit from 2 well-being days and 1 volunteer day annually.

An abundance of learning, development, and career growth opportun