Customer Service Support

2 weeks ago

Kingston, Australia Oracle Home Loans Full time

A people focused Mortgage Brokerage that is looking for the right person/personality for an immediate start.

**Your new company**

Your new company is a small but busy mortgage brokerage with a strong focus on old school customer service, which has rewarded us with a loyal client base that continues to grow.

**Your new role**

This role will suit someone with a mix of focus, analytical skills and a genuine willingness to help. You enjoy getting involved in helping clients achieve their financial and personal goals, are able to work autonomously and are able to accept responsibility for timelines and results. You also understand getting the right outcome means occasionally working passed normal office hours.

The role will include:

- reception and data entry
- managing customer enquiry from existing customers, relating to loan accounts
- providing excellent service to meet the banking requirements of our customers.
- Liaising with lenders, solicitors, accountants and real estate agents.

Remuneration includes base salary plus office bonus on targets.

**Your opportunities**

**Your attributes and skills**
- customer focused
- strong analytical and recording skills
- **committed**:

- accurate
- **accountable**:

- thorough
- **outcome focused**:

- **punctual**:

- **confident in taking on new tasks**:

- **confident communication skills**:

- very open to learn the ethos and standards of our business
- happy to work in a small, quiet office
- **have a solid work ethic and great time management**:

- display well developed written, verbal and interpersonal skills

If these are your strengths, then we have the flexibility to work in with your current skills and long term objectives.

**Your next step**

We are hoping to find the right person that will grow into a long term managerial role with us.

Pay: $50,244.28 - $85,000.00 per year

Work Location: In person

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