Customer Services Officer

2 days ago

Kingston, Australia One Care Full time

**Customer Services Officer**

**Full Time**

**Bishop Davies Court**

**Who we are**
OneCare is a not-for-profit aged care organization, founded on the principles of compassion, respect and dignity for the individual. We take a holistic approach to the provision of our services, treating each resident and consumer as a ‘whole person’ with regard to the design and delivery of their individual care and well-being. We have a rich history and have been providing residential aged care for more than 40 years.

**What we need**
A highly motivated Customer Services Officer to join our friendly team

This position is** Full Time.**

**What will you do?**
As the Customer Services Officer you will have the opportunity to:

- First point of contact to our wonderful residents and visitors entering the facility
- Front Office reception duties including answer phone calls and queries
- Data Entry and record keeping
- Administration tasks using the Microsoft Office Suite
- Mail handling and distribution
- Other administrative duties to support the Regional Operations Manager and Management Team.

**What you bring to the role**
- Genuine interest to work in an administrative role
- Ability to work as part of a team
- Experience in a customer service environment (desirable)
- Outstanding written and verbal communication skills
- A can-do attitude with the ability to learn and grow on the job
- A friendly, outgoing personality and a pleasant phone manner
- A desire to work in the not-for-profit sector in a rewarding environment

**What you get in return**
- Competitive remuneration with access to not-for profit salary packaging up to $18,550 per FBT year.
- Ongoing professional development opportunities, including access to our scholarship program.
- Rewarding role working for a highly respected Tasmanian not-for-profit organisation which is a leader in the aged care sector.
- Access to Employee Assistance Program for you and your family, discounted private health, plus ongoing health and wellbeing activities

**How to apply**

For further information about this role please contact George Wilson, Regional Operational Services Manager on 0419 373 826.

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