Case Worker

**Introduction**:
Empowering women to transform their lives
Catherine House has supported women out of homelessness since 1988. We provide crisis, recovery and longer-term accommodation, as well as outreach services and an integrated Women’s Centre that supports mental health, wellbeing, education, and community connection.
Our vision is a society where all women are safe, supported, and empowered to reach their full potential.
Join our team and be part of something truly life-changing.
Why you will love working with us
At Catherine House, every role is deeply connected to purpose and impact. You’ll join a values-led team where support, inclusion, and hope are at the heart of everything we do.
Make meaningful impact - walk alongside women as they rebuild their lives
Supportive, purpose-led team - work in a collaborative, compassionate environment
Wellbeing focus - access salary packaging and wellness benefits
Career experience - develop advanced case management, trauma-informed and community housing skills
Professional growth - participate in reflective supervision, team learning, and ongoing development
**Description**:
Case Worker
**Location**: Inner-city Adelaide
**Employment type**: 12-month contract
**Salary**: Crisis Accommodation Employee Level 2, Pay Points 1-4 (SCHADS Award)
**Hours**: Primarily weekdays with some flexibility across a 24/7 roster as required
About the role
As a Case Worker in our Supported Accommodation Service, you’ll work one-on-one with women to support their goals, recovery, housing needs and community integration. Using trauma-informed and strengths-based approaches, you will deliver compassionate case management tailored to each client’s journey.
You’ll also provide outreach support, collaborate with other services, and contribute to a positive team culture focused on safety, empowerment, and client-led care.
**Key responsibilities include**:
Develop, implement, and review client support plans
Assess risks and assist with housing, health, legal, education or wellbeing goals
Deliver capacity-building support, such as life skills and community engagement
Maintain accurate, timely records including NDIS-related documentation
Support clients moving into independent housing or transitioning between services
Work collaboratively with the team and wider service network to support each client
Click here to view the Position Description.
**Skills and Experiences**:
About you
You’ll bring experience in case work or community services, a deep understanding of trauma and homelessness, and a passionate commitment to supporting women.
**You will have**:
Relevant tertiary qualifications in social work, human services, or related field
Minimum 2 years’ experience in case management or similar support roles
Experience working with mental health, D&A issues, family/domestic violence and complex needs
Strong knowledge of trauma-informed, strengths-based, and recovery-oriented practice
Excellent communication, time management, and crisis response skills
A belief in the inherent worth and potential of every woman
**Other requirements**:
Unrestricted Driver's Licence
DHS Disability Services Employment Screening / NDIS Worker Screening
Child Safe Environments Training (current within 3 years)
First Aid Certificate (or willingness to obtain)
Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.
Our values in action
**Everything we do is guided by our shared values**:
Putting people first - we listen, respect, and respond to our communities.
Working together - collaboration helps us achieve better outcomes.
Doing the right thing - we act with integrity and accountability.
Acting boldly - we innovate to address current housing challenges.
We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.
Belong at Catherine House
How to apply
If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.
**Disclaimer**: To the best of Catherine House’s knowledge, this information is valid at the time of publication.