Case Manager

17 hours ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

As a Case Manager in our CTP Insurance team, you will support people recovering from injury by managing claims, working closely with healthcare providers, and helping individuals return to work and life.

You will be joining a collaborative team that spans New South Wales and Victoria. We provide full training, so you do not need prior case management experience, just strong communication skills, empathy, and the drive to help others.

This will be a permanent, full time position based in our vibrant Adelaide office. You will also have the option to work from home for up to 3 days per week once you complete training.

YOUR RESPONSIBILITIES
- Managing a portfolio of CTP claims
- Collaborating with stakeholders to deliver personalized claims management strategies that support the achievement of high-quality outcomes
- Working in accordance with relevant legislative and regulatory requirements and internal policies and procedures
- Providing a service experience that is tailored, effective and client focused.

ABOUT YOU
- Demonstrated experience in claims management in either CTP, Life Insurance or Workers Compensation.
- An empathetic, resilient, and motivational approach to provide customer centric support.
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills.
- Positive attitude and a willingness to learn.
- Strong stakeholder engagement and management.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

  • Case Manager

    2 weeks ago

    Greater Adelaide SA, Australia Calvary Full time

    Calvary Home Care - Adelaide Full Time - Fixed Term Contract (8 months) About the role As a Case Manager, you will be responsible for delivering case management to our clients that is person centered, and enablement focused. You will be involved in all aspects of care coordination, including administrative tasks and rostering of client services. The role is...

  • Case Manager

    7 days ago

    Greater Adelaide SA, Australia Nunkuwarrin Yunti Full time

    Posted: 25/06/2025 Closing Date: 14/07/2025 **Job Type**: Permanent - Full Time Location: Wakefield St, Adelaide Job Category: Community Services and Development **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation in Adelaide aims to promote and deliver improvement in the health and wellbeing...

  • Case Manager

    1 week ago

    Greater Adelaide SA, Australia Nunkuwarrin Yunti Full time

    Posted: 12/11/2024 Closing Date: 27/11/2024 **Job Type**: Permanent - Full Time Location: Wakefield St, Adelaide Job Category: Community Services and Development - This role is a full time position, on a fixed term contract until 27 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health...

  • Case Manager

    1 week ago

    Greater Adelaide SA, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    17 hours ago

    Greater Adelaide SA, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    1 week ago

    Greater Adelaide SA, Australia Sonder AU Full time

    Posted: 04/03/2025 Closing Date: 19/03/2025 Salary: $85,120.00 - $95,000.00 Job Type: Permanent - Full Time Location: Kaurna Country, Sonder & headspace Marion Job Category: Healthcare & Medical **Who are we?** Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian...

  • Case Manager

    2 weeks ago

    Greater Adelaide SA, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here - Careers - Location: Adelaide, SA / Parramatta, NSW - Type: Permanent, full time - Competitive salary + bonus + benefits + hybrid working The opportunity We’re looking for a dedicated Case Manager to join our Self Insurance Claims team! This...

  • Specialist Case Manager

    5 days ago

    Greater Adelaide SA, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...

  • Case Management Associate

    2 weeks ago

    Greater Adelaide SA, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    2 weeks ago

    Greater Adelaide SA, Australia Baptist Care SA Full time

    **About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...