Multicultural Services Officer

**Closing date**: 2/05/2025 11:59 PM AUS Eastern Standard Time

**Location**: Wagga Wagga City Library - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country

**Department**: Community Services - Library

**Employment type**: Permanent Full-time

**Join the Wagga Wagga City Library Team**

The Wagga Wagga City Library is entering into an exciting period where we are expanding and increasing our services to the community. These services will be delivered at both the Civic Centre and as part of a new agile library service to the suburban neighbourhoods and village communities across the Wagga Wagga Local Government Area.

As a result, we seek an experienced individual to co-ordinate the Language Café program to ensure quality customer service to Library clients and the delivery of library programs to identified client groups.

Language is often a barrier for people from different backgrounds, but the Language Café program brings the community closer together through the power of conversation. Three times a week, community volunteers help participants practice their English through conversation in Council’s Community Learning Space. The Wagga Wagga community has 99 language groups and through the Language Café we are assisting everyone from new arrivals to Australia to skilled migrants.

**Have you thought about a career in Wagga Wagga? Click here**:

- Working with Wagga Wagga City Council - Why work in Wagga?

**What we will offer you**:

- Permanent full-time position.
- Commencing salary of $2,507.68 gross per fortnight with the opportunity to progress to $3,009.22 gross per fortnight + superannuation (11.5%).
- Ongoing training and development opportunities.
- Access to Council’s Flexible Working Hours Agreement.
- Generous leave entitlements.

**Your new role**:
In this role you will be responsible for:

- Co-ordinating the Language Café program to ensure the sessions run smoothly;
- Providing a high-level reader advisory service to community members on a wide range of both Culturally and Linguistically Diverse (CALD) and English as a Second Language (ESL) reading material across all age groups;
- Networking and partnering with related Culturally and Linguistically Diverse (CALD) service providers to promote learning, inclusiveness and cultural celebration;
- Recruit and train new volunteers for Language Café; and
- Assist in undertaking circulation library desk duties such as processing borrowings and returns, library memberships and cash handling and general operational activities within the library as required.

**What you will need to succeed**:
The successful applicant will have:

- Library based experience with an emphasis on working with Culturally and Linguistically Diverse communities;
- Knowledge of a wide range of English as a Second Language (ESL) and Culturally Linguistically Diverse (CALD) learning materials;
- Experience in developing partnerships with related Culturally and Linguistically Diverse (CALD) service providers to promote learning, inclusiveness and cultural celebration; and
- Strong ability to provide computer assistance to ESL customers; and
- Good communication and interpersonal skills.

**What is next?**

Applications close **Friday, 2 May 2025**at 11.59pm AEDST with interviews to be held in the week commencing Monday, 12 May 2025.

If you are interested in this role and would like more information, please contact **Christine Bolton,**Library Services Manager,** on 02 6926 9710.**

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.