Tafe Services Coordinator

**TAFE NSW Life-Changing Careers**

**TAFE Services Coordinator**

**Wagga Wagga & North Wagga Campus**

**Permanent Full-Time Opportunity**

**Package up to $137,919 includes salary ($112,834 - $121,512) plus employer**’s contribution to superannuation and annual leave loading**

At TAFE NSW, we are dedicated to changing lives. This starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, and how we work and inspire our performance.

**We invest in our people**

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

**About the role**

This position is responsible for working collaboratively with local functional areas including training delivery, student services, facilities management and other corporate services to ensure excellence in service experience at the relevant learning location optimising community engagement including multicultural.

**About You**

We are seeking a motivated individual with a passion for customer service to join our team. Your strong networking skills and adaptable approach will be key in balancing campus operations and managing stakeholder relationships. Proficiency in the Microsoft Office Suite and a willingness to leverage your technology skills will contribute to your success in this role.

You will have a proven track record in building rapport with diverse individuals and delivering customer-focused activities and services. Flexibility is essential, as you may be required to work varying shifts, including evenings, to align with TAFE's operating hours with a willingness to travel to local schools and other TAFE campuses.

**Essential Requirements**
- A valid Working with Children Check (required prior to commencement).
- Degree in relevant discipline or equivalent skills, knowledge and experience in relevant customer services environments.
- Demonstrated success in building rapport with a wide range of people and in coordinating and delivering activities, events and services which meet customer requirements.
- Ability to work flexible shifts including evening to align with TAFE operating hours.

To find out more about the role, click to view the Position Description.

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close Tuesday 9th September 2025 at 11.55pm AEST**
- Your current resume
- Certified copies of your qualifications to be uploaded as one document
- Response to the one targeted question listed below when prompted (max. 500 words)

**Targeted Question**:Provide an example of a situation where you had to collaborate with multiple teams and stakeholders to improve service delivery at a learning (or similar) location? What communication methods did you use to ensure consistent messaging to all parties?

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An Eligibility List, valid for 18 months may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.