
Customer Service Officer
2 days ago
**Closing date**: 27/04/2025 11:59 PM AUS Eastern Standard Time
**Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country
**Department**: Chief Operating Office (COO) - Customer Service
**Employment type**: Permanent Full-time
We have an exciting opportunity within our dynamic and positive customer service team to fill one (1) permanent, full-time position. If you are a motivated and highly skilled individual with a passion for providing quality service, we would love to hear from you
- One (1) permanent position available.
- Remuneration of $2,507.68 gross per fortnight with the opportunity to progress to $3,009.22 gross per fortnight + superannuation.
**Your new role**:
Our focused customer service team members are the first point of contact for enquiries and provide valuable assistance for community members with a wide range of requests.
**Duties of this position will include but are not limited to**:
- Providing advice to both internal and external customers;
- Undertaking call centre operations;
- Providing feedback to customers on unresolved issues in a timely manner; and
- Cash handling responsibilities including receipting and reconciliation.
**What you will need to succeed**:
- Substantial previous customer service and/or administrative experience relevant to the role;
- Excellent time management;
- Organisational, communication and interpersonal skills; and
- Ability to work effectively in a team and independently.
**Enquiries**:
If you are interested in this role and would like more information, please contact **Meredith Hester, Team Leader Customer Service on 02 6926 9102**.
**What is next?**
Applications close on** Sunday, 27 April 2025 at 11.59pm**AEST with interviews to be held in the week commencing **Monday, 5 May 2025.**
As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.
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