Dual Role- Administration Support

2 days ago

Toowoomba, Australia Community Nurses Full time

**Position Summary**:
This dual role is responsible for delivering a combination of high-quality administrative support and direct care services to clients. The position plays a key role in ensuring both the smooth operation of the service and the wellbeing of clients, supporting them to live independently and achieve their personal goals.

**Key Responsibilities**:
**Administration Support**
- Maintain accurate client and staff records, including data entry and database management
- Prepare documentation and reports as required, including meeting minutes and compliance documents
- Schedule staff shifts, establish staff roster, client appointments, and transport as needed.
- Order office supplies and maintain inventory
- Assist with audits, reporting, and general office upkeep
- Handle confidential information with discretion and professionalism
- Maintain accurate and up-to-date compliance registers for staff and clients, including certifications, licenses, training records, and other required documentation, ensuring all compliance obligations are met in a timely manner

**Support Worker Duties**
- Assist clients with activities of daily living such as personal care, meal preparation, and medication reminders
- Support clients with community access, appointments, and social or recreational activities
- Build positive relationships with clients and their families/carers
- Follow individual support plans and risk assessments
- Report changes in client condition, incidents, or concerns promptly to appropriate personnel
- Promote independence, choice, dignity, and respect for all clients

**Key Selection Criteria**:
**Essential**
- Demonstrated experience in administration or customer service
- Experience (or strong interest) in community services, disability, aged care, or related support work
- Proficient in Microsoft Office (Word, Excel, Outlook) and confident using digital systems
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Excellent time management and attention to detail
- Valid Driver’s Licence and reliable vehicle (if role requires travel)
- Current First Aid & CPR (or willingness to obtain)
- Relevant clearances (e.g., NDIS Worker Screening, Working With Children Check, Police Check)

**Desirable**
- Certificate III or IV in Individual Support, Community Services, or Business Administration
- Experience working with vulnerable individuals or those with complex needs
- Knowledge of privacy, confidentiality, and safeguarding requirements

**Work Environment**:

- Mix of office-based work and community/client-facing duties
- May include occasional weekend or evening shifts depending on client needs
- Must be adaptable to changing schedules and priorities

**Benefits**:

- Supportive and values-driven team environment
- Opportunities for professional growth and cross-training
- Flexibility and job variety
- Making a meaningful difference in clients’ lives

Casual or Part time

**Job Types**: Part-time, Casual

Pay: $30.00 - $40.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Day shift
- On call
- Shift work

Application Question(s):

- Do you have experience working in the NDIS sector?
- Are you organised, able to multi-task and prioritise tasks?
- Do you have certificate 3 in disability and in administration?

Licence/Certification:

- NDIS Worker Screening & Working With Children Check (preferred)
- National Police Check (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

  • Area Administration Assistant

    1 week ago

    Toowoomba, Australia Family Centered Support Services Full time

    Posted: 11/09/2024 Closing Date: 09/10/2024 **Salary**: $34.23 - $35.00 **Job Type**: Permanent - Full Time Location: Toowoomba and Lockyer Region Job Category: Community Services and Development,Voluntary, Charity & Social Work,Youth Worker **Respect | Integrity | Quality | Engagement | Emotional Intelligence** **About us** Here at Family Centered...

  • Administration Support Officer

    3 days ago

    Toowoomba, Australia Ozcare Full time

    **$41.77 per hour**: - **Casual - We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _ **Your Role **You'll be the first point of contact for the service, managing our reception and being part of a busy administration...

  • Administration & Service Support

    7 days ago

    Toowoomba, Australia TalentSpring Full time

    Recruitment and HR environment - New key role - make it your own and grow your career - Fast paced and process driven role Our group consists of sister companies, Focus HR and TalentSpring. Together we have forged a reputation for providing high quality, real-world people, leadership, strategy, and recruitment solutions to businesses. Due to ongoing growth...

  • Operations Support Administrator

    1 week ago

    Toowoomba QLD, Australia Ventia Full time $60,000 - $80,000 per year

    Operations Support AdministratorDate: 7 Oct 2025Location:Toowoomba, QLD, AU, 4350Company: VentiaAbout the Role As Ventia's Operations Support Administrator, you'll play a key role in ensuring the smooth coordination of our operational activities. From booking travel to managing documentation and training records, your work will directly support the teams...

  • Operations Support Administrator

    2 weeks ago

    Toowoomba Regional, Australia Ventia Full time $50,000 - $80,000 per year

    About the RoleAs Ventia's Operations Support Administrator, you'll play a key role in ensuring the smooth coordination of our operational activities. From booking travel to managing documentation and training records, your work will directly support the teams that keep our operations moving.This is a permanent, full time role, based in our Toowoomba office...

  • NDIS Support Manager

    3 days ago

    Toowoomba, Queensland, Australia Blue Iris Support Services Pty Ltd Full time $60,000 - $90,000 per year

    Support Manager – BLUE IRIS SUPPORT SERVICESAbout UsBLUE IRIS SUPPORT SERVICES is a family-owned and operated NDIS provider specialising in complex mental health care. With offices in Ipswich, Toowoomba, and Morayfield, we support participants across Queensland. As a registered NDIS provider, we are committed to supporting both our teams and participants,...

  • Community Support Worker

    2 weeks ago

    Toowoomba, Australia Linq support ltd Full time

    Linq support is currently seeking a community Support worker who must be qualified or have previous experience Tasks & Responsibilities *community access. *support participants in their day to day activities. *support participants goals. - making sure that all support delivered is in line with the individual support plan and there NDIS plan. *Working in...

  • Administrator

    1 week ago

    Toowoomba, Australia HAYS Full time

    Chinchilla QLD | School Leaver or an Administration Support professional to join an ongoing assignment ASAP. **Your new company** Hays has partnered with one of Australia’s leading providers of sustainable solutions across water, waste management, energy, and industrial sectors. **Your new role** A great opportunity presented in Chinchilla QLD for a...

  • Community Support Worker

    2 weeks ago

    Toowoomba, Australia Linq support ltd Full time

    Job Advertisement: Disability Support Workers Location: Toowoomba Join Amazing ProCare Toowoomba, a Queensland-based organization dedicated to supporting individuals living with disabilities. **Our Vision**:"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community." **What We Offer**: -...

  • Disability Support Worker

    2 weeks ago

    Toowoomba, Australia MNK Support Services Full time

    Casual Disability Support Worker Are you passionate about making a positive difference in the lives of people with disabilities? MNK Support Services is looking for dedicated and compassionate individuals to join our team as Casual Disability Support Workers. About the Role As a Disability Support Worker, you’ll provide high-quality, person-centered...