NDIS Support Manager

3 days ago

Toowoomba, Queensland, Australia Blue Iris Support Services Pty Ltd Full time $60,000 - $90,000 per year

Support Manager – BLUE IRIS SUPPORT SERVICES

About Us

BLUE IRIS SUPPORT SERVICES is a family-owned and operated NDIS provider specialising in complex mental health care. With offices in Ipswich, Toowoomba, and Morayfield, we support participants across Queensland. As a registered NDIS provider, we are committed to supporting both our teams and participants, helping everyone maximize their NDIS plans and achieve their personal goals.

Our vision is to create an inclusive world where people with disabilities can live the life they choose, supported by accessible, empowering, and individualized services.

Our Mission

  • Deliver accessible and inclusive services
  • Foster capacity and independence
  • Support people with disabilities to live their chosen lives
  • Break down barriers and provide real choice in all programs and activities
  • Enable participants to achieve their NDIS plan objectives and enjoy safety, security, and happiness

About the Role

We are seeking a dedicated, full-time Support Manager to lead a team of Disability Support Workers serving Supported Independent Living and community-based clients in Toowoomba, Brisbane, Ipswich and surrounding areas.

Key Responsibilities

  • Lead, mentor, and support Disability Support Workers to ensure high-quality participant engagement
  • Foster a person-centered Supports, where people come first
  • Drive results and proactively solve problems
  • Collaborate effectively while also working independently as needed
  • Build and maintain meaningful relationships with all stakeholders
  • Develop, implement, and evaluate plans to help clients set and achieve personal goals
  • Facilitate community inclusion and participation, supporting clients to build relationships and pursue interests
  • Complete buddy shifts with new staff and fill shifts as required
  • Be available for on-call or after-hours support as needed
  • Participate in a monthly roster for on-call and after-hours support availability
  • Travel within Toowoomba and SEQ as required

About You

  • Proven leadership and people management skills
  • Minimum 1-2 years of leadership and people management experience
  • Service-oriented and participant-focused mindset
  • Strong track record of achieving positive outcomes for participants
  • Experience in the NDIS disability sector
  • Minimum 1-2 years of experience working in the NDIS disability sector
  • Hold a NDIS worker screening Check , Working with Children check, First Aid & CPR certificates, valid driver's license, and have a reliable vehicle
  • Excellent understanding of NDIS guidelines
  • Strong administrative and IT skills
  • Commitment to diversity and inclusion; applicants from Indigenous and CALD backgrounds are encouraged to apply

Why Join Us?

  • Be part of a supportive, dynamic team dedicated to improving lives
  • Ongoing training and development opportunities
  • Flexible, inclusive, and welcoming workplace

How to Apply

If you're passionate about making a difference and meet most of the criteria, we'd love to hear from you Please submit your resume and cover letter outlining your relevant experience and why you're a great fit for this role.

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