National IT Manager

2 weeks ago

Silverwater, Australia Protecta Full time

**Introduction**:
About Us
Protecta Group is a family owned, Australian business offering a niche range of temporary protection products and solutions. Established over 15 years ago we have enjoyed exceptional growth over the past 10 years and we have strong plans in place to deliver sustained growth moving forward. Our working environment is customer centric, fast-paced and offers the opportunity to work with colleagues who are welcoming and supportive. At Protecta, we recognise that our people and team are our most important assets and our strategic competitive advantage.
**Description**:
About the Role
As the National IT Manager, you will oversee the IT strategy, infrastructure, security, and support operations across all our locations in Australia. This leadership role suits someone who can confidently drive digital strategy aligned with the business goals at a senior level while remaining hands-on with day-to-day technical challenges.
**What you'll be doing**:
Leading national IT operations to ensure stable, secure, and responsive support across all sites
Overseeing infrastructure, cloud services, and enterprise systems (Office 365, NetSuite, 8x8, Numerik) to meet business needs
Managing IT projects that drive automation, efficiency, and digital innovation.
Acting as the escalation point for complex technical issues and ensuring timely resolution
Monitoring cybersecurity, ensuring data protection, compliance, and system governance
Managing IT budgets, assets, licensing, and vendor relationships to optimise performance and cost
Supporting staff with IT guidance, training, and the rollout of new tools and technologies
Partnering with leaders to align IT with operational goals, growth initiatives, and continuous improvement
Contributing to ongoing improvement by identifying tech gaps and scalable solutions
Driving new IT projects and initiatives as required
**Skills and Experiences**:
**What you’ll bring**:
Relevant qualifications in IT, Computer Science or related field
Proven experience in a senior IT leadership role
Strong technical background in systems, networking, cloud platforms, and security
Hands-on experience with Office 365, CRM and ERP systems (NetSuite experience desirable)
Excellent communication and interpersonal skills
A proactive, solutions-focused mindset with a drive for continuous improvement
Strong collaboration skills and a team-first approach
Our Core Values
At Protecta Group, our core values underpin everything we do and the experience we provide to our customers. Everything we stand for comes down to the following core values:
Making It Easy
Maximising Every Opportunity
Helping People Thrive
Delivering Beyond Expectations
What do we offer?
Competitive salary package
Inclusion in uncapped profit share program
Supportive and collaborative team environment with career growth opportunities
Full time role, laptop and mobile phone provided.
An opportunity to be part of a growing Australian business that value their employees

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