Service Administrator

4 days ago

Tuggerah, Australia New Era Print Solutions Pty. Ltd Full time

**Service Administration Officer**
TUGGERAH NSW 2260 - FULL TIME ROLE

**About You**: You are an independent, reliable and accountable worker who is ready to be part of team of professionals, supporting other businesses throughout the area of the Central Coast, Sydney, Newcastle and beyond. A great sense of initiative, strong written and verbal communication and problem-solving skills are attributes that you pride yourself on.

**About New Era**: New Era Print Solutions are Managed Print Specialists with an office in Tuggerah on the Central Coast, NSW. The strong, family-owned business is a leader in customer-oriented service and support, in the Managed Print Sector.

**Required for Application**:Resume and Cover Letter

**Duties and Responsibilities**:
Monitoring our printer reporting system, analysing the data and fulfilling stock requirements.

Stock procurement and receiving for the service department, when required.

Responsibility of warehouse standards and organisation.

Other service admin (ad hoc).

**Required Skills, Education, Licenses, Qualifications and Work Experience**:
Drivers Licence for times where company vehicle use is required.

Prior administrative, warehouse and/or industry experience will be highly regarded.

The ability to work independently and use initiative in task management is essential to this role.

Enterprise Resource Planning (ERP) software experience will be highly regarded.

**Weekly Work Hours and Days**:
This role is in line with our operating hours, Monday-Friday, 8:30am-5pm.

**Type of Remuneration**:
The salary will be set in accordance with the Business Equipment Award.

**Who You Will Report To**:
**Physical requirements**:
Ability to manage stairs and ladders, lift up-to 20kg, use of a pallet jack and P- handle trolley.

**About the Roll**:This roll is being created to support the growth that New Era Print is undergoing. You will be working alongside a small team at the office in the Tuggerah Business Park. Your day will consist of supporting the Service
Manager with triaging and scheduling service calls and customer support, monitoring the printer reporting system and fulfilling orders to suppliers, as well as other, general administrative tasks.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday

Ability to commute/relocate:

- Tuggerah, NSW: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Drivers Licence (required)

Work Authorisation:

- Australia (required)

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