Service Administrator

4 days ago

Tuggerah, Australia New Era Print Solutions Pty. Ltd Full time

**Service Administration Officer**
TUGGERAH NSW 2260 - PART TIME ROLE

**About New Era**: New Era Print Solutions are Managed Print Specialists with an office in Tuggerah on the Central Coast, NSW. The strong, family-owned business is a leader in customer-oriented service and support, in the Managed Print Sector.

**About You**: You are a confident and independent worker who is ready to be part of team of professionals, supporting other businesses throughout the area of the Central Coast, Sydney, Newcastle and beyond. A great sense of initiative, and strong written and verbal communication skills are attributes that you pride yourself on.

**Duties and Responsibilities**:
Monitoring our printer reporting system, analysing the data and fulfilling stock requirements. Stock receiving for the service department, when required.

Triaging and scheduling service calls that arise.

Other service admin (ad hoc)

**Required Skills, Education, Licenses, Qualifications and Work Experience**:
Drivers Licence for times where company vehicle use is required.
Prior administrative experience will be highly regarded.

**Weekly Work Hours and Days**:
This role offers flexibility around days, once agreed upon, these days will become regular. Minimum 20hrs/4 Days.

**Type of Remuneration**:
The Minimum Hourly Rate, set in accordance with the Business Equipment
Award, is: $22.77/hr

**Who You Will Report To**:
**Physical requirements**:
Ability to manage stairs and ladders, lift up-to 20kg, use of a pallet jack and P- handle trolley.

**About the Roll**:This roll is being created to support the growth that New Era Print is undergoing. You will be working alongside a small team at the office in the Tuggerah Business Park. Your day will consist of supporting the Service
Manager with triaging and scheduling service calls and customer support, monitoring the printer reporting system and fulfilling orders to suppliers, as well as other, general administrative tasks.

**Job Types**: Part-time, Permanent
Part-time hours: 20-24 per week

**Salary**: From $22.77 per hour

Schedule:

- Fixed shift
- Flexible hours
- Monday to Friday

Ability to commute/relocate:

- Tuggerah, NSW: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Drivers Licence (required)

Work Authorisation:

- Australia (required)

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