Customer Support Account Manager

2 weeks ago

Welshpool, Australia Komatsu Full time

**The Opportunity**:
***Are you an experienced Customer Support Account Manager with a background in after market sales and construction or mining? Do you have a proven track record of maximizing customer satisfaction and actively building strong relationships? If so, we want to hear from you

We are currently seeking a highly motivated and experienced Customer Support Account Manager to join our team. In this role, you will be responsible for identifying opportunities and selling applicable Komatsu products and ensuring that our customers receive the highest level of service and support. You will be committed to customer visits and through this interaction gather & report key information to support a proactive and team approach to sales.

**Role Located**:Full Time, Monday
- Friday

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Company funded Income Protection Insurance
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with LifeWorks
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**: Earn $5,000 (plus an additional $1,500 for HD Fitters) for referring a new employee to Komatsu

**What we are looking for**:

- Proven track record of managing accounts and building strong relationships with customers
- Sales-focused approach with a proven ability to drive revenue
- Excellent communication and problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively
- Strong understanding of construction and mining industry
- Prior experience in aftermarket sales
- Excellent customer service skills
- Self-motivated and results-driven
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._

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