Practice Coordinator

**Full Time Practice Co-ordinator**
- New practice - established Vascular Surgeons - Gentu/Mac - Deakin
- Calling Senior Medical Secretaries wanting to upskill
- Parking included - commencement late October/early November - Pivotal role

Would you like a pivotal role in setting up a new practice with our delightful established Surgeons? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

We are excited to announce an exceptional career opportunity for a dedicated and skilled individual to join our esteemed medical practice as a Full-Time Practice Coordinator. If you are an experienced Senior Medical Secretary seeking a dynamic role with growth potential or if you are currently a Practice Coordinator looking for a new challenge, we invite you to consider this opportunity.

**About Us**:
We are a new medical practice led by two established Surgeons, situated in the Deakin area. Our primary focus is on delivering unparalleled patient service and a seamless healthcare journey. We are currently expanding our team and are looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient on-site parking, ensuring ease of access for both staff and patients.

**About You**:
As a warm, empathetic, and skilled Senior Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our thriving practice. This position demands someone who is experienced, self-motivated, customer service-oriented, and eager to contribute to our new paperless practice initiative. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care.

**Key Qualifications and Attributes**:

- Demonstrated experience using Gentu or similar medical software programs.
- Outstanding communication skills coupled with a positive, proactive attitude.
- Previous experience in a Surgical Medical Practice is mandatory.
- Professional demeanor with exceptional customer service and attention to detail.
- Familiarity with theatre bookings, surgical billing (including quoting), and Eclipse experience is advantageous.
- Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
- Proficiency in troubleshooting and IT-related tasks.
- Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

**Responsibilities**:

- Lead the development and implementation of new practice systems and processes.
- Manage consultation sessions and warmly greet patients.
- Coordinate patient appointments and manage scheduling.
- Oversee theatre bookings and surgical billing, including patient invoicing and payment processing.
- Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
- Support Surgeons with various administrative and ad-hoc tasks.
- Exhibit flexibility and dedication to accommodate Surgeon and practice needs.

**Working Hours**:
Monday to Friday, 8:30 am - 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

**Salary**: $34.00 - $38.00 per hour

Ability to commute/relocate:

- Deakin, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person