Receptionist/administrator

3 days ago


Belmont, Australia KI Training and Assessing Pty Ltd Full time

We are seeking a friendly, professional, and well-presented Receptionist to be the first point of contact at our busy RTO. This role requires excellent communication skills, a strong customer service focus, and the ability to manage a variety of administrative tasks efficiently.

**Key Responsibilities**
- Greet and welcome students, visitors, and staff in a professional and courteous manner.
- Provide accurate information to students regarding courses, enrolments, and training schedules.
- Assist with student enrolment and compliance documentation in line with RTO standards.
- Maintain reception area and ensure it is clean, organised, and presentable at all times.
- Support trainers with administrative needs.
- Process incoming and outgoing mail and deliveries.
- Assist the administration team with data entry, record keeping, and reporting tasks.
- Ensure confidentiality and compliance with organisational policies and procedures.

**About You**
- Previous experience in a receptionist or front-desk role (experience in an RTO or education environment highly regarded).
- Strong interpersonal and communication skills with a customer service mindset.
- High level of computer literacy (MS Office Suite, student management systems desirable).
- Ability to prioritise tasks, work under pressure, and manage time effectively.
- Professional presentation, positive attitude, and a willingness to learn.
- Knowledge of RTO compliance and administration processes will be an advantage.

Pay: $50,000.00 - $55,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person



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