Administrative Assistant/receptionist

1 day ago

Belmont, Australia Lake Hearing Full time

**Medical Receptionist
- Audiology Clinic (2-5 days per week)**

**Location**: Belmont, Lake Macquarie/Newcastle, NSW
**Hours**: 8.30am - 5.00pm
**Days per week: 2-5** (Mon-Fri)
**Start**: Immediate

**Full job description**

We’re an independent hearing care provider in the Hunter Region and are seeking an experienced, friendly and organised Customer Service/Admin Officer to join our Belmont clinic on a part time or full time basis. This is a front-of-house role that’s perfect for someone who loves helping people, enjoys variety, and takes ownership of their work.

You’ll work closely with our hearing care professional and clients to ensure appointments run smoothly, enquiries are answered promptly, and every visitor feels genuinely cared for.

**Duties include**:

- Managing reception and performing a range of administrative tasks including appointment bookings, data entry, claim processing, and reporting
- Scheduling and confirming appointments
- Processing payments and receipts using QuickBooks
- Assisting clients with minor hearing aid repairs and basic troubleshooting
- Coordinating hearing aid orders and repairs
- Assisting with marketing and social media management
- Maintaining client records and ensuring clinic tidiness

**Benefits**:

- Monday - Friday role
- Free parking on site
- Training provided and ongoing support
- Work that makes a real difference to people’s lives
- Pleasant working environment assisted by a supportive small team
- Competitive salary based on experience + 12% superannuation

**To be successful in this role, you must have**:

- Experience within an audiology, allied health or medical environment
- Professional, friendly, confident, and courteous manner
- High work ethic
- Excellent communication skills - written and verbal
- High level of attention to detail - ability to multi-task, and prioritise
- Familiarity with Microsoft Office
- Live locally and in close proximity to our clinic

**Job Types**: Part-time or full time

Pay: $25.00 - $31.00 per hour

Expected hours: 15.2 - 38 per week

Work Authorisation:

- Working with children check
- National police check
- Valid driver's license
- First Aid Certificate

**Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role**

**Job Types**: Full-time, Part-time

Pay: $25.00 - $31.00 per hour

Work Authorisation:

- Australia (required)

Work Location: In person

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