Private Patient Liaison Officer

5 days ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan

Job type: Full time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Finance

Reference: 61557

**About Monash Health**

**Private Patient Liaison Officer**

Private Patient Liaison Officers will be able to identify private and compensable patients throughout the Monash Health network. They will be able to have constructive discussions with health funds and assist patients with making a decision about the utilisation of their private health insurance within Monash Health. This assists in maximising the potential for additional revenue brought in by Monash Health.

**About The Role**
- Part Time Permanent Position
- Casey Hospital
- Shifts set as follows
- Mondays 0800-1630, Fridays 0800-1630 and Saturday mornings 0800-1200
- Ability to pick up extra shifts at our other main hospital campuses
- Monash Medical Centre Clayton and Dandenong Hospital

The Private Patient Liaison Officer will be responsible for increasing Monash Health’s revenue by identifying potential private and compensable patients and assisting them in understanding the benefits of the utilisation of private health insurance during their stay within Monash Health. The Private Patient Liaison Officer will visit patients and clinical staff on our wards (including the Emergency Department) to obtain supporting documentation and identification and will then ensure that these patients are admitted under the correct classification. Located across all 6 major Monash Health sites, this role requires a great deal of teamwork and active contribution to continuous quality improvement in the delivery of the service.

**About You**

Applicants are highly motivated individuals who thrive working in a dynamic, fast paced environment and are truly passionate about delivering a high standard of quality work in the finance area.You Are Also:

- dedicated to safe best practice & quality care
- enthusiastic, compassionate & able to work collaboratively

**What We Offer**:

- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- on the job training
- a competitive salary

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

  • Patient Liaison Officer

    1 day ago

    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent Full Time (1.0 EFT / 80 Hours)**: - ** Salary Package: HS2 +...

  • Patient Liaison Officer

    1 week ago

    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent Full Time (1.0 EFT / 80 Hours)**: - ** Managers and...

  • Patient Liaison Officer

    1 day ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time, Part time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial, Finance, Human Resources Reference: 69929 **PATIENT LIAISON OFFICER** - ** Fast paced Customer Service role in busy Public Hospital setting**: - **Help drive...

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Australia Sjog Full time

    Patient Liaison Officer - Casual page is loaded## Patient Liaison Officer - Casuallocations: Berwick, Victoriatime type: Part timeposted on: Posted Todaytime left to apply: End Date: October 25, 2025 (21 days left to apply)job requisition id: JR-13447**Your role at St John of God Berwick Hospital**Your role will provide reception and switchboard...

  • Patient Liaison Officer

    1 day ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Accounting, Analyst Reference: 54319 An opportunity exists for a permanent part-time Patient Liaison Officer to join the existing PLO team in Revenue Services (9 day fortnight) at Western Health. This role requires...

  • Patient Finance Liaison Off

    2 weeks ago

    Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 19617 **Patient Finance Liaison Officer** We are seeking a dynamic, motivated and experienced administrator in the role of Patient Finance Liaison Officer (PFLO). The PFLO is a...

  • Medical Receptionist

    7 days ago

    Melbourne, Australia Prenuvo Full time

    **About Us** At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric...

  • Patient Services Assistant

    2 weeks ago

    Melbourne, Australia Ringwood Private Hospital Full time

    **About the role** Are you a Patient Services Assistant with excellent interpersonal and customer service skills and a passion for delivering high quality patient care? **About us** As one of the leading cancer hospitals in Melbourne’s outer east, Ringwood Private Hospital provides high quality care for patients from diagnosis, including all aspects of...

  • Patient Services Assistant

    1 week ago

    Melbourne, Australia Melbourne Private Hospital Full time

    **About the opportunity** Join the team at Melbourne Private Hospital as a Patient Services Assistant! We're looking for experienced professionals to bring their skills to our team on a casual basis. If you enjoy caring for people and providing high levels of customer service, then this is the position for you! Melbourne Private Hospital have provided a...

  • Patient Services Assistant

    3 days ago

    Melbourne, Australia Melbourne Private Hospital Full time

    _Be part of a friendly and supportive team _ - _Variety of shifts on offer to suit your lifestyle _ - _Work across our network | acute hospitals, mental health facilities and rehab centres, plus a national network of hospitals_ **About the opportunity** Join the team at Melbourne Private Hospital as a Patient Services Assistant! We're looking for...