Last Post Ceremony Project Officer

2 weeks ago

Campbell, Australia Australian War Memorial Full time

Non-ongoing - Full Time - APS4
- $71,560 - $78,001
- Campbell, ACT

**The Role**

The Commemoration and Visitor Engagement (CVE) Section is part of the Public Programs Branch. The Section delivers the Memorial’s visitor experience across commemorative, interpretive and visitor service platforms. The Section is comprised of four teams: Visitor Services; Education; Events & Ceremonies; and, the Last Post Ceremony.

The Last Post Ceremony (LPC) team is responsible for the overall organisation, coordination and administration of every LPC, as this is integral to the Memorial’s ongoing commitment to remembrance and understanding of Australia’s wartime experience. The Visitor Services team also plays a major role in commemoration at the Memorial and is responsible for the delivery of the daily LPC. The Visitor Services and LPC teams work extremely close with each other to ensure the successful and appropriate delivery of these ceremonies. The Visitor Services team is committed to the provision and delivery of world-class service excellence to visitors to the Memorial 364 days a year. The commitment of both the LPC and Visitor Services teams ensures the visitor experience is not only meaningful, but engaging and memorable.

**Core Responsibilities**

Under general direction you will be responsible for:

- Providing efficient and responsive communications to internal and external stakeholders (including Memorial staff, and LPC families) ensuring concise, polite and professional standards that build and maintain strong working relationships.
- Negotiate workable alternates when scheduling conflicts exist or when resources are pressured.
- Ensuring constructive planning to achieve Memorial objectives within a performance management framework.
- Working collaboratively as part of the wider CVE section in support of the Memorial’s Development Program.
- Undertake basic research into historic military documents and service records.

**Additional Requirements**:
This position may be required to:

- Undertake manual handling tasks; and
- Assist with other work in the CVE team at level as required including possible assistance with ticketing and volunteer coordination.

**Contact Information**:

- For specific questions relating to this job vacancy, please contact: Rob Adams, (02) 6206 9846 until 5 January 2025 and Sarah Hitchcock, (02) 6243 4206 from 06 January 2025

**Closing Date**:
Applications close at 11:30pm, Sunday, 19 January 2025
For more details about the position and how to apply, please view the information pack.

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