Customer Service Officer

1 week ago

Currumbin Waters, Australia Capboon Pty Ltd Full time

We are seeking a highly-motivated Customer Service Officer to join our family owned and operated car and car rental company based in Currumbin. This role will suit someone with experience in customer service who enjoys interacting with the general public and is dedicated to ensuring our customers always have a fantastic experience when hiring from us.

About the role
- Casual
- 20-30+ hours per week
- Predominantly based in our Currumbin office

Key responsibilities

This is a front-of-house role in a fast-paced service business. You will predominantly be dealing with our customers when they are picking up or returning their vehicles, which are two of the most important interactions they will have with our business. Your objective is to deliver a high standard of customer service in the most efficient way possible.

Your main responsibilities will be:

- Check in and check out customers including completing paperwork, taking payments and showing customers around the vehicle
- Pick up and drop off customers from/to the airport or their accommodation
- Support with coordinating schedules/vehicles to help ensure smooth and efficient day-to-day operations
- Inspect vehicles to ensure required levels of cleanliness are met
- Other office administration tasks as required

Attributes

You will need the possess the following attributes to be successful in this role:

- Passion for delivering a high standard of customer service
- Strong verbal and written communication skills
- Ability to multi-task and confidently handle busy periods
- Initiative and ability to think on your feet
- Willingness to take on new challenges
- Excellent attention to detail
- Well presented
- Punctual

You also must have:
Current Australian driver’s licence

Sound computer skills

Own reliable transport

**Job Type**: Casual

Schedule:

- Flexible hours
- Monday to Friday
- Public holidays
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

  • Customer Service

    2 weeks ago

    Currumbin Waters, Australia McGregors Dry Cleaners Full time

    **Customer Service / Alterations Specialist** McGregors Dry Cleaners - Currumbin QLD Are you skilled in garment repairs and alterations? McGregors Dry Cleaning in Currumbin is looking for a talented and detail-oriented seamstress to join our team. We pride ourselves on delivering exceptional quality and service to our clients. **Position**: Customer...

  • Customer Service Role

    13 hours ago

    Currumbin Waters, Australia HAPY Studio Full time

    Our Customer Service is the first face many of our students and parents see to welcome them to our studio. We are looking for a friendly, engaging person to join our team in this role. General Duties - Greeting of Students and Parents that enter the studio - General cleaning of studio to ensure good first appearances - Checking in students to Booking System...

  • Customer Service Officer

    2 weeks ago

    Burleigh Waters, Australia Fitcover Group Pty Ltd Full time

    Do you want to remove all excuses for women across the world to live an active lifestyle? If so, then we’re meant to be together! An exciting and rare opportunity has become available to join Fitcover in the role of Customer Service Officer. Fitcover is Australia’s first and leading active beauty brand making an impact globally. **About Us** We are...

  • Visitor Services Officer

    1 week ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!**: - **Membership offering free entry to 800 properties worldwide including Currumbin Wildlife Sanctuary.** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one...

  • Visitor Services Officer

    1 week ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!**: - **Membership offering free entry to 800 properties worldwide including Currumbin Wildlife Sanctuary.** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one...

  • Spare Parts Customer Service Assistant

    7 hours ago

    Currumbin, Queensland, Australia Neumann Contractors Full time $45,000 - $60,000 per year

    The Spare Parts Sales Assistant will support the spare parts division by managing customer inquiries, processing orders, preparing quotes, and assisting in the coordination of parts supply. This role is critical to ensuring a responsive, efficient, and customer-focused experience for our spare parts clients.Work Schedule•   25 hours per week.•  ...

  • Guest Services Officer

    14 hours ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary (CWS) is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical...

  • Guest Services Officer

    14 hours ago

    Currumbin, Australia Currumbin Wildlife Sanctuary Full time

    **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary (CWS) is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical...

  • Maintenance Officer

    3 days ago

    Currumbin Waters, Australia Bolton Clarke Full time

    Australia's Employer of Choice Winners 2023 and 2024!! - Generous salary packaging - up to $18,550 per annum tax free - 12mth full-time contract, Monday to Friday **About Us** Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing...

  • Guest Services Officer

    6 hours ago

    Currumbin, Queensland, Australia Wildlife Currumbin Sanctuary Full time $45,000 - $60,000 per year

    About National Trust Queensland & the Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary (CWS) is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of...