Customer Service Representative

7 days ago

Macquarie Park, Australia Page Personnel Full time

Macquarie Park location - onsite parking and close to public transport
- Fun, collaborative team culture

**About Our Client**:
As a Customer Service Representative, your mission is to deliver exceptional customer experiences while upholding company policies within the bounds of regulations. You'll be the driving force behind a service that's not only professional but also relaxed, cultivating a brand that exudes fun, trust, and warmth. The goal? To ensure every customer leaves the very first call with us feeling informed, satisfied, and utterly delighted.

Engage and excel in the role of a Customer Service Representative by swiftly and accurately addressing customer inquiries, orders, and concerns through various communication channels. Offer expert product recommendations, diffuse tensions with empathy and professionalism, and maintain a deep knowledge of our offerings.

Stay committed to exceeding call centre metrics, utilise tools effectively, and undergo continuous training to enhance your understanding of the company and your role. Ensuring compliance with regulations, you'll also assist in reviewing orders and provide invaluable support to our team. Your dedication to upholding company policies will be your driving force throughout.

**The Successful Applicant**:

- Experience in an inbound customer service role or similar
- Excellent stakeholder relationship building skills
- Excellent communication skills - written and verbal
- Ability to remain calm under pressure
- Knowledge of Microsoft package including Outlook
- Coach able and able to take on feedback
- Strong attention to detail

**What's on Offer**:
The position of Customer Service Representative reports directly to the Customer Service Manager and sits within the Call Centre team. The successful applicant will work closely and collaborate with other members of the Call Centre team and with the wider business.

  • Customer Service Representative

    2 weeks ago

    Macquarie Park, Australia Alcon Full time

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

  • Customer Service Representative

    6 days ago

    Macquarie Park, Australia Kerr Full time

    Operating Company: Kerr Location: Macquarie Park,New South Wales,AU Date Posted: July 16, 2025 Req Number: R5023291 The Customer Service Representative compliments the Sales team in providing an exceptional service to all our customers in the ordering process, and also in facilitating after sales support and advice. This role provides service across our...

  • Customer Service Representative

    7 days ago

    Macquarie Park, Australia MSD Full time

    The Customer Service Representative role provides effective and consistent support to the business and our customers in matters related to the ordering and delivery of products. This role resides within Commercial Operations and the role reports to the Customer Service Manager. **WHAT YOU WILL DO** Your responsibilities will include, but are not limited...

  • Customer Service Representative

    1 day ago

    Macquarie Park, Australia BD Full time

    **Job Description Summary**: Great opportunity for someone to join our team on a 12 month fixed term contract as a Customer Service Representative. **Purpose of role**: **Responsibilities**: - Answering customer enquiries relating to product information, pricing, stock availability and order shipment tracking. - Processing of customer orders and sample...

  • Customer Service Representative

    2 weeks ago

    Macquarie Park, Australia Alcon Full time

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

  • Customer Service Representative

    1 week ago

    Macquarie Park, Australia Alcon Full time

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

  • Customer Service Representative

    7 days ago

    Macquarie Park, Australia AU21 Alcon Laboratories (Australia) Pty Ltd Company Full time $60,000 - $80,000 per year

    At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a...

  • Customer Service Representative

    4 days ago

    Macquarie Park, Australia Alcon Full time

    Benefits - Global leader in eye care medical device industry to help patients see better - Competitive compensation package and benefits offered, 10% additional year end bonus, online exercise classes and wellbeing programs, salary continuance insurance, etc. - Great team culture and development opportunities - Hybrid working - 3 days onsite / 2 days working...

  • Customer Service Representative

    7 days ago

    Macquarie Park, Australia CHEP Full time $80,000 - $120,000 per year

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...

  • Licensing Representative

    1 week ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Licensing Representative role at NSW Department of Customer ServiceJoin to apply for the Licensing Representative role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience —...