Adviser Support Team Life Insurance

2 weeks ago

Sydney, Australia Keegan Adams Full time

Employer of Choice. Great business known for their incredible internal culture
- Must have experience in life insurance and strong communication skills
- $70,000pa + benefits | Great culture & work / life balance

**The Opportunity**:
Our Client is one of Australia's top Life Insurance providers known for their Innovation and their
**outstanding Company Culture.** Due to the direct result of an internal promotion, they are now looking for an experienced Life Insurance Customer Service professional ready to take your next step.

Working in this close knit and supportive team environment, you'll manage a portfolio of Financial Advisers to provide proactive updates and a dedicated point of contact, building solid relationships and exceeding service levels.
**Typical duties include**:

- Manage active policies and queries (excluding claims)
- Keep advisers informed and answer all queries promptly
- Handle commission queries
- Provide advisers with weekly status updates on all cases in suspense
- Accurately compile relevant management data as requested for reporting and analysis
- Identify and implement process improvement initiatives
- Experience in Life Insurance with good product knowledge
- Excellent communication skills and a passion for service delivery
- Strong organisation skills and ability to prioritise.

**The Benefits**:
You will be part of a
**positive and collaborative team in a progressive organisation with a flat working structure and excellent working conditions**. Our Client offers a superb environment with a great work / life balance,
***and
**numerous benefits **such as quarterly massages, yoga classes and social events.

This is a fantastic opportunity for someone currently in a high volume contact centre who is looking for progression and a different pace. Alternatively you may have come from a Life Insurance Sales background and realised that Sales is not your passion and instead you excel in a Service focused role. Either way, we'd love to speak with you today. Please APPLY via the Link on this website.

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