Retail Claims Consultant, Life Insurance

5 days ago


North Sydney, Australia Zurich Insurance Full time

About usAt Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.
- About the role- In this role you’ll be responsible for assessing and managing a portfolio of Retail Income Protection claims with an opportunity to expand your skills in other areas of Life Insurance Claims such as TPD, Trauma and Terminal Illness. You’ll enjoy working autonomously to conduct over the phone claim assessments as well as managing financial and technically complex claims, leveraging your thorough understanding of the relevant legislations and guidelines. Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority.- Important to your success- Experience within a claim’s assessor role, ideally managing Retail Life Insurance claims
- Superior verbal and written communications skills
- Sound knowledge/training in medical terminology or an allied health/medical based course
- Zurich is here to support youAs you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.



  • North Sydney, Australia Zurich Insurance Full time

    About usAt Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging. There are many reasons why Zurich is the right choice...


  • Sydney, New South Wales, Australia Life Insurance Partners Full time $80,000 - $120,000 per year

    About us:Sustainable Life Group is a dynamic and fast-growing general advice licensee that was founded in 2016 with a simple yet ambitious goal; to make life insurance accessible to all Australians, whilst supporting advice practices in navigating the ever-changing landscape of regulation and compliance. Today, we're in the Top 20 Licensees as highlighted in...


  • North Sydney, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you** How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you? As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025,...


  • North Sydney, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you** How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you? As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025,...


  • North Sydney Council, Australia Zurich Insurance Full time $80,000 - $120,000 per year

    A new transformational adventure awaits you…How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in...


  • North Sydney, Australia Zurich Insurance Full time

    A new adventure awaits- At Zurich we’re on a journey, even though we are 150 years young, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact. So, if you want to be part of a values...


  • North Sydney, Australia Zurich Insurance Full time

    Let's create a brighter future together!At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging. There are many reasons...


  • North Sydney, Australia Zurich Insurance Full time

    A new adventure awaits- At Zurich we’re on a journey, even though we are 150 years young, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact. So, if you want to be part of a values...


  • North Sydney, Australia MLC Life Insurance Full time

    MLC Life Insurance. We have been protecting the lives of Australians for over 130 years. We respect the role we play in providing peace of mind for our customers, and we never lose sight of it. **The Role**: The Claims team are there to help our customers at their most vulnerable; they support each policy holder and member through the claims process with...


  • Sydney, New South Wales, Australia Kennedy Reid Full time $104,000 - $130,878 per year

    The CompanyMy client is one of the largest Life Insurers in Australia that is continuing to grow and expand. They provide a strong company culture which has been backed by employee feedback by allowing flexibility and work from home options. They genuinely care about their staff by fostering their professional development through succession plans and...