People Operations Business Partner

**About Amber**

**Amber is a new way to buy and sell power**, designed for a world powered by

renewable energy. We give customers direct access to the real-time wholesale

electricity price as it varies every 30 mins and the technology to shift more of their

energy usage to the times when cheaper renewables are available in the grid. It’s

a **cheaper way to buy power**, a **smarter way to sell power**, and the **fastest way for**

**Australia to reach 100% renewable energy.**

We are **growing rapidly**and have tens of thousands of customers who love what

we are doing and a great product that will play a significant role in driving Australia

towards a renewable future. We are backed by Australia’s leading VCs (including

Square Peg Capital and Main Sequence Ventures), impact-focused investors and

individuals, and most recently by Commonwealth Bank and NRMA.

We’re now at a critical moment in taking the business to real scale as we disrupt a

huge market for the better. You’d be a part of a **rapidly growing team of over 150**,

with expertise across energy, technology, marketing, and operations. We’re

committed to building a diverse and inclusive workplace and a great culture of

people who love coming to work to build a better world.

**About the role**

As a **People Operations Business Partner**, you’ll play a key role in supporting

Amber’s growth by partnering with managers to develop and execute projects that

eliminate high friction, amplify community and set our people up for success.

At Amber, **we believe that enabling a culture** where everyone is set up to do the

best work of their lives and feels connected and supported is the most important

thing we can do to ensure our long-term success. We see managers as the key

drivers of our people processes and strategy, and People Ops works closely with

leaders to reduce friction across the organisation. We are a lean team who likes to

simplify the overcomplicated.

People Ops all-rounder that is energised by solving complex problems and has a

strong strategic and operations mindset. You’re a self-starter who is results oriented,

loves coaching people, and is constantly looking for ways we can do

things better.

If you enjoy building things from scratch and you’re excited to create a seamless,

remarkable employee experience in a fast-growing start up then we’d love to hear

from you.

**\uD83D\uDC49\uD83C\uDFFD Responsibilities**:

- ** Advise and coach** managers across people-related areas, such as performance management, employee engagement and change management
- ** Use employee feedback** to improve the effectiveness of Amber’s core people processes
- ** Develop new** initiatives to reduce friction & help us scale
- ** Ensure** our people processes are well documented and promote self-service
- ** Identify and implement** ways (in addition to current practice) to upskill our people managers
- ** Proactively** develop and maintain relationships with key stakeholders
- ** Coordinate** payroll processes with accurate and timely delivery
- ** Respond** to employee queries promptly and effectively
- ** Ensure c**ompliance with legal requirements, developing and implementing workplace policies and procedures as needed
- ** Facilitate** a meaningful end-to-end employee engagement program, taking action to change what needs attention
- ** Leverage** data and analytics to provide insights and inform our overall approach

**\uD83D\uDC49\uD83C\uDFFD Key Requirements**:

- ** Several years of experience** in People Operations / HR Business Partner roles (or equivalent)
- ** Solid understanding** of employment, discrimination and equal opportunity laws, and the relationship between policies, employment contracts, awards and agreements
- ** Proven ability** to work cross-functionally, building and maintaining trust with internal stakeholders, particularly managers and senior leaders
- ** Previous experience** developing and managing employee-facing initiatives end-to-end
- ** Outstanding communication skills**; experienced in writing employee content, official documentation, and designing and delivering training
- ** Confident in**complex problem solving and decision making, especially when operating in the ‘grey’
- ** Bachelor’s degree** or equivalent work experience

**\uD83D\uDC49\uD83C\uDFFD Nice to haves**:

- ** Prior experience** at a growth stage start-up or tech company, understanding the joys and pain points
- ** You’re passionate** about technology, energy and/or the environment
- ** Experience** in payroll

**\uD83C\uDF93 What you’re good at**:

- ** You’re a people person** - you’re empathetic, you care about employee and manager problems, and people feel they can trust you
- ** You’re an excellent communicator** - you know the right words and tone to use based on the circumstances
- ** You’re a problem-solver**:

- you embrace challenges, think on your feet and work strategically to find solutions
- ** You are analytical**:

- you