Office Manager

RooLife Group is a leading multicultural brand activation agency specialising in cross-border e-Commerce and China market entry strategies. We empower health and wellness brands to thrive in new markets by offering tailored solutions in market entry consulting, cross-border e-Commerce, digital and social media marketing, and business growth. With offices in Perth and China, we are at the forefront of connecting international brands with the rapidly growing Chinese market.

As we continue to expand, we are seeking an experienced and highly organised **Office Manager** to oversee and coordinate administrative operations between our Australia and China offices. This role is critical to ensuring seamless communication, optimising workflows and supporting our ambitious growth plans.

**Why This Role Matters**:
With offices in both Australia and China, RooLife Group operates in a dynamic, fast-paced, and multicultural environment. The Office Manager will play a pivotal role in:

- **Bridging Cultural and Operational Gaps**: Facilitating smooth communication and collaboration between our Perth headquarters and Chinese offices.
- **Optimising Workflow**: Streamlining administrative processes to enhance productivity and efficiency across the organisation.
- **Supporting Growth**: Providing the operational backbone needed to sustain and scale our expanding business.

**Key Responsibilities**:

- **Administrative Leadership**: Supervise clerical and administrative staff to ensure efficient and effective office operations.
- **Process Improvement**: Develop and maintain streamlined information sharing systems and workflows to enhance organisation and productivity.
- **Resource Management**: Oversee office space, personnel, and equipment to ensure optimal resource allocation and utilisation.
- **Inventory Coordination**: Monitor and work with the team to manage inventory and replenishment, ensuring timely procurement and cost-effective operations.
- **Communication Hub**: Act as the primary liaison between internal departments, external partners, suppliers, and customers, fostering strong relationships.
- **Compliance Oversight**: Ensure office operations adhere to occupational health and safety regulations and company policies.
- **Personnel Support**: Assist with human resources management, performance evaluations, training and communications.

**Qualifications & Requirements**:

- **Education**: Bachelor’s degree or above in Business Administration, Management, or a related field.
- **Experience**: Minimum 5 years of experience in office management or a related role, preferably within cross-border e-Commerce, digital marketing, or a multicultural environment.
- **Skills**:

- Proficiency in **both English and Mandarin** (essential).
- Exceptional organisational and multitasking abilities with a keen eye for detail.
- Strong communication and interpersonal skills, with the ability to navigate a multicultural workplace.
- Problem-solving and decision-making skills, with the ability to remain calm under pressure.
- Basic knowledge of accounting principles and budget management.

**Why Join RooLife Group?**
- **Global Impact**: Work with international brands and contribute to their success in the Chinese market.
- **Innovative Environment**: Be part of a forward-thinking company that values creativity and innovation.
- **Collaborative Culture**: Join a supportive and diverse team that celebrates collaboration and professional growth.
- **Career Development**: Access opportunities to expand your skills and advance your career in a growing industry.

**How to Apply**:
**Applications Close**: 10th of March 2025

RooLife Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $55,000.00 - $85,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 10/03/2025
Expected Start Date: 07/04/2025