Assistant Technical Service Manager

JLL supports the Whole You, personally and professionally.
**What this job involves**:
As the Assistant Technical Services Manager based in Sydney you will work as part of a technical services team to deliver exceptional services to our client’s portfolio of buildings in Australia & New Zealand. You will be responsible for delivering PPM, predictive works, powerdowns, energy & building services projects, process development & implementation and day to day responding to issues within the buildings.
**Main Responsibilities**: Technical Operations & Asset Management Excellence
Critical Infrastructure Support
Provide responsive technical solutions for building systems and user experience issues, ensuring seamless operations
Strategic Maintenance Leadership
Drive comprehensive planned, predictive, and corrective maintenance programs to optimize asset performance
Execute quality assurance protocols and vendor management for critical building systems, maintaining industry-leading operational standards
Oversee MEP-F contractor performance to deliver exceptional service quality aligned with OEM specifications and best practices
Space Optimization & Compliance
Coordinate capacity planning and utilization analytics to maximize office efficiency and tenant satisfaction
Ensure full regulatory compliance across building portfolios while adhering to client-specific engineering standards and playbooks
Emergency Response & Project Delivery
Provide 24/7 incident management support for mission-critical corporate real estate operations
Lead technical oversight for new space installations, commissioning, and programming to achieve project objectives on time and within scope
Performance Analytics & Documentation
Deliver comprehensive technical reporting and portfolio performance insights to drive strategic decision-making
Maintain accurate as-built documentation and OEM specifications for optimal asset governance
Develop and manage Standard Operating Procedures (MOPS/SOPS/EOPS) for operational excellence
Innovation & Sustainability Leadership
Design and implement cutting-edge programs that reduce utility costs, enhance productivity, and generate measurable savings
Identify and execute energy efficiency initiatives with full lifecycle validation
Champion smart building technologies and sustainability initiatives to meet client ESG objectives
Continuous Improvement
Conduct thorough maintenance performance reviews to ensure optimal system reliability
Collaborate with cross-functional teams to exceed client expectations and deliver innovative solutions

**Benefits**:
Great employee discounts off fitness, wellbeing & other renowned bands
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Hybrid / flexible working
Minimum of 3 years of relevant experience in engineering or facilities environment.
Certification in Sustainability such as LEED, WELL will be an added advantage.
Experience in managing minor projects will be an added advantage.
Thorough understanding of building services design and engineering management
Ability to identify and implement opportunities for operational efficiency/improvement and implement agreed solutions
**About us**:
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a glo