Apac Operations Manager

Posting Description:

- Integral role in driving the delivery of Aon’s target operating model across APAC
- Lead a team that enables organisational change through continuous process improvement and innovation
- Full time permanent opportunity with Aon Australia, Aon offers flexibility

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like: APAC Operations Manager**
- Work across the business to connect business processes and people with the operating model to deliver world class service to Aon’s clients
- Manage and coordinate compliance, review, and update processes in relation to the Modern Slavery legislation
- Supporting the success of the region by working collaboratively with leadership teams by driving process enhancements, delivering change management and governance around our work practices
- Plan, oversee, communicate, and manage changes amongst our processes not only to internal stakeholders including legal, compliance, finance but also to peers globally
- Communicate initiatives and partner with key APAC stakeholders and the global Aon community
- Engage with heads of departments to develop success stories’ which can be used to showcase progress and outcomes in support of the operating model objectives.
- Designing the renewals team, the workflow, reviewing processes, communications, and implementation
- Govern the end-to-end process of contract management, including the quality of submissions and challenging this when needed
- Adapting existing contracts to reflect new legislations in relation to small businesses and their payment terms, performing standards of all teams involved and escalating urgent matters to leadership where needed
- Lead and mentor an enthusiastic team

**How this opportunity is different**

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

**Skills and experience that will lead to success**
- A relationship driven individual with a passion for connecting people
- Relevant service delivery / process and change management experiences
- An innovative and collaborative approach
- Strong verbal and written communication, with an ability to influence others
- A commitment to exceptional client service
- Proven ability to deliver product/solution innovations
- Motivates and inspires others, creating an environment for continuous improvement

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.