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Apac Operations Manager

2 weeks ago

Sydney, Australia Hatch Full time

** This role is at Aon (not for Hatch)**

Hatch is supporting Aon to find a great APAC Operations Manager to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Aon.

**About the role at Aon**

**What the day will look like: APAC Operations Manager**
- Work across the business to connect business processes and people with the operating model to deliver world class service to Aon’s clients
- Manage and coordinate compliance, review, and update processes in relation to the Modern Slavery legislation
- Supporting the success of the region by working collaboratively with leadership teams by driving process enhancements, delivering change management and governance around our work practices
- Plan, oversee, communicate, and manage changes amongst our processes not only to internal stakeholders including legal, compliance, finance but also to peers globally
- Communicate initiatives and partner with key APAC stakeholders and the global Aon community
- Engage with heads of departments to develop success stories’ which can be used to showcase progress and outcomes in support of the operating model objectives.
- Designing the renewals team, the workflow, reviewing processes, communications, and implementation
- Govern the end-to-end process of contract management, including the quality of submissions and challenging this when needed
- Adapting existing contracts to reflect new legislations in relation to small businesses and their payment terms, performing standards of all teams involved and escalating urgent matters to leadership where needed
- Lead and mentor an enthusiastic team

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Process Management and Ongoing Improvement - Manage and improve organizational processes to minimize complexities and increase productivity
- Stakeholder Engagement - Partner with stakeholders to understand specifications, business requirements, and communicate insights
- Execution and Project Management - Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

**Strengths**
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Numerical problem solving - Works with numerical information and performs mathematical calculations to solve problems
- Creativity - Generates multiple innovative/new/novel ideas to solve a problem

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Aon.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Work Location: One location