Mechanical Technical Support Officer

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
The Mechanical Technical Support Officer provides technical direction and advice on mechanical maintenance activities for South East Water’s asset base. This office
- and field-based role ensures that mechanical maintenance works delivered by SEW’s Industry Partners and independent contractors meet appropriate technical and regulatory standards, and ensures that SEW’s mechanical asset information is complete, accurate and current. The role has a key focus on SEW’s water recycling plants, but also provides support to the broader water and sewer network.

Some key accountabilities of the Mechanical Technical Support Officer include:

- Investigate faults and failures of mechanical equipment, assess rectification options, and initiate associated maintenance activities
- Identify, prioritise, scope, and initiate planned and reactive mechanical maintenance activities
- Prepare work scopes, requests for quotation and cost estimates for the delivery of major capital mechanical maintenance works
- Liaise closely with SEW operational staff to prioritise and coordinate maintenance activities to minimise operational impact and meet equipment performance requirements
- Provide specialist technical input to key projects and activities, including annual budget development, asset condition assessment programs, and asset reliability studies

As part of a team of engineers and technicians, central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required.

**Who are you?**:
The successful applicant will hold senior-level mechanical trade certifications, coupled with significant experience in the maintenance of mechanical infrastructure in the water and sewer (or similar) industry. Additionally, you will hold the following skills and attributes:

- Excellent verbal and written communication skills
- High level computer skills, including extensive experience with Works Management Systems
- High level of attention to detail, as well as excellent organisational skills
- Sound financial and numeracy skills
- Experience with asset registers, inventory management systems, procurement processes, contract management processes, business case development, technical report writing, and development of technical spreadsheets and/or databases is highly desirable

**What's in it for you?**:
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
- Life insurance and salary continuance.
- 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
- Additional leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community

**We're for everyone**:
Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

**Keen to make an impact?**:
As part of a team of engineers and technicians, central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required