Technical Support Officer

1 week ago


Frankston, Australia OZCOM TECHNOLOGY GROUP Full time

**Technical Support Officer - Education**

**Position Details**
Ozcom Technology Group is seeking a Technical Support Officer (EDU) Technician on a Part -time basis (3-4 days) to deliver ICT support services to our Government schools throughout the Frankston Area. As an Technical Support Officer (EDU), you will be required to help schools to manage and support their Information and Communication Technology (ICT) environment onsite.

**Key Roles**:

- Assisting with the delivery technical support to schools as per Regional Service Delivery Manager (SDM) direction.
- Supporting Department technologies in schools by completing tasks such as device asset accounting, reimaging and deployment, basic troubleshooting and user support.
- Work under guidance of school leadership and other IT Specialist Technicians to provide the day-to-day management of tasks and school-based ICT initiatives.
- Supporting (with guidance) the deployment and support of Department ICT projects and government initiatives.
- Provide service and management of Windows and Apple devices.
- Provide technical advice to users as required.

**Personal Attributes**:

- Motivated, self-starter; able to work autonomously, or as part of a team as the work dictates.
- Resourceful - able to find and research information in order to derive appropriate solutions to problems.
- Be able to work effectively with little direct supervision.
- Methodical and effective approaches to problem solving.
- A good communicator, able to document technical procedures, and follow documentation of others.
- Ability to troubleshoot and fault find through systematic processes of observation and elimination.
- Capable of working within established guidelines.
- Handle a range of concurrent jobs and changing priorities.

**Essential Skills**:

- A working knowledge of onsite and remote IT support practice.
- Ability to work as part of a technical support team and follow the documentation of others.
- Windows Server Technologies
- Network Administration
- An awareness of Workplace Hygiene practices.

**To Apply**

1. Applicants **must hold/obtain** a valid Working with Children Check (WWCC)

2. Applicants **must have**IT Technical Experience. (education sector preferred)

3.Applicants **MUST** be a **Australian permanent Resident**

**(please submit your interest ASAP for processing).** If shortlisted - you will be contacted

**Job Types**: Part-time, Casual

Pay: $30.00 - $40.00 per hour

Application Question(s):

- are you a permanent resident of Australia?
- Please indicate total number of years you have been employed/experience in the IT industry and Service Delivery positions?
- Please indicate total number of years you have been employed and/or experience in the education IT sector ?

Work Location: In person



  • Frankston, Australia South East Water Corporation Full time

    **Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...


  • Frankston, Australia South East Water Corporation Full time

    **Who are we?**: We’re here to support the acceleration of innovation adoption in water. Iota is a wholly owned subsidiary of South East Water. Established to deliver impact outside of South East Water’s regulatory boundaries, Iota seeks to drive change in the water sector and help it respond to challenge, like the impacts of climate change, through...


  • Frankston North, Australia SACL SERVICES PTY LTD Full time

    Telecommunications Technical Officer or Technologist SACL Services SACL Services has a vacancy for a Telecommunications Technical Officer or Technologist at their business. This is a permanent, full time position. Skills, Qualifications and Experience To qualify this position, you will have - A relevant AQF associate degree, Advanced Diploma or Diploma...


  • Frankston, Australia Peninsula Health Full time

    **Immerse yourself in an inclusive, diverse and supportive culture**: - **Working with a Small technical Help Desk Team**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...


  • Frankston, Australia Peninsula Health Full time

    **Immerse yourself in an inclusive, diverse and supportive culture**: - **Working with a Small Technical Help Desk Team**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...


  • Frankston, Australia beBeeDevelopment Full time $99,220 - $108,913

    We are seeking a highly skilled Senior Development Engineer to join our team and help build Australia's Most Liveable City. As a key member of our development engineering team, you will be responsible for facilitating the development of engineering activities, including expert assessments and advice, workflow management, stakeholder engagement,...


  • Frankston, Australia beBeeDevelopment Full time $99,200 - $108,913

    Job Opportunity:We are seeking a skilled Senior Development Engineer to play a key role in building Australia's Most Liveable City. Your expertise will facilitate the development of engineering activities, including assessments and advice, workflow management, stakeholder engagement, service level attainment, and continuous improvement.Main...


  • Frankston, Australia South East Water Corporation Full time

    **Customer Support Officer - Connections Help Centre 12 month contract**: **Who are we?**: At South East Water, we deliver healthy water for life. We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.87 million people...


  • Frankston, Australia Frankston City Council Full time

    **Job no**: 493250 **Work type**: Full Time **Location**: Frankston **Categories**: Administrative Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts...


  • Frankston, Australia John Paul College Full time

    John Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the fcJ sisters and the Marianists. We believe every student’s success is grounded in quality learning and teaching, and a school culture that fosters wellbeing, promotes resilience and inspires faith in action. We are currently seeking a...