P2p Procurement Support Analyst

**P2P Procurement / Digital Commerce Systems Support Analyst**

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

**Want to be a part of our team?**

As the Digital Commerce Systems Support Analyst, your role will see you supporting the systems, processes and people required to drive successful adoption of Direct, NTT’s digital commerce solution, by our clients. Our client’s can adopt Direct through Procure-to-Pay platforms such as Aruba, Coupa and others. Delivering a successful implementation of Direct requires knowledge of not only the products, functions and features, but of the digital commerce requirements of each of NTT’s clients.

**Working at NTT**
- **Direct Account Administration** - Creation of customised account configurations and related client modifications post-creation. This can include functions such as preconfigured bundle creation, customised workflow configurations and changes to client details such as pricing, workflows, users
- **Ariba, Coupa** and other procure to pay platforms / market place administration to ensure smooth procurement by our clients.
- **Key client liaison **- Providing proactive follow up to all key accounts. The emphasis is to ensure that all key accounts are maximising their utilisation of the tool, with particular focus on self service usage. This involves building strong working relationships with key client contacts, and maintaining regular communications. It may include additional administration, sending of key informational materials, demonstrations and reporting on the progress of key accounts in relation to their adoption
- **System Development Advisory **- As a key client liaison, the Digital Commerce Support Analyst will provide collateral relating to client feedback, and be involved in the prioritisation of future system development

**What will make you a good fit for the role?**

**Education and Experience**
- 2+ years Business Operations experience (Quote to Invoice cycle)
- Digital Commerce / e-Procurement experience (E.g. B2B or B2C) preferred
- SAP Ariba and Coupa administration experience preferred.
- Preferably degree qualified in an IT or Business discipline
- Cxml skills highly regarded

**General Skills**
- Excellent Client service skills
- Ability to liaise directly with clients and understand and interpret their requirements
- Good experience with Microsoft Office Apps - Excel, Word, PowerPoint
- Excellent presentation skills
- Excellent analytical skills

For more information about this or other opportunities, please contact Karen Aldrich. Please quote our job reference number 567237.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.