Program Manager

2 weeks ago

North Ryde, Australia Downer Group Full time

We believe that the future lies at the intersection between humans, technology, and the environments we work in.

XDNA, a part of the Downer Group, focuses on supporting digital transformation both internally within Downer and for its clients and partners. We specialise in leveraging emerging technologies to unlock opportunities at the intersection of human potential and technological advancement.

Deeply instilling change within the organisational DNA for the future. Augmenting and educating incredible people with innovative technologies

**Overview**:
xDNA, a proud member of the Downer Group, is seeking a dynamic and experienced Program Manager to lead our Digital Maintenance Management product line within RTS Digital. This role is pivotal in establishing product expertise, encompassing sales, commercial, and delivery capability, and becoming the single point of contact for our customers.

The Digital Maintenance Management product line optimally manages all aspects of rolling stock assets, including maintenance tasks, inventory, and workforce. This product line will be upgraded or replaced under the RTS digital strategy, which will underpin the growth of our customer base. This is a full-time, permanent role.

**Key Responsibilities**:

- Establish and grow the delivery and knowledge capability for the maintenance management product line.
- Lead the development, standardisation, and execution of project delivery for our customers.
- Serve as an integral part of the sales and consulting process, leading a team of SMEs.
- Develop and manage project methodologies, templates, and artifacts for successful delivery.
- Create and maintain product marketing materials, service descriptions, and implementation pricing.
- Manage customer interactions, end-to-end delivery, and sub-suppliers.
- Support sales with knowledge of SaaS products, integration, and product functionalities.
- Deliver successful customer implementations, including onboarding and change management.
- Define phases, gates, and methodologies for delivery.
- Outline roles and responsibilities of stakeholders, including Downer, IBM, Danburykline, and customers.

**Qualifications**:

- 10+ years of experience in program delivery roles for IT consulting services, IT managed services, and/or SaaS platforms.Proven experience in developing delivery processes and artifacts within product lines.

**Why Join Us**:

- **Innovative and Dynamic Team**:Be part of a forward-thinking team at xDNA, where innovation and creativity are at the core of everything we do.
- **Cutting-Edge Projects**:Engage in exciting and challenging projects that leverage the latest in digital technology and solutions.
- **Competitive Compensation**:Benefit from a competitive salary and comprehensive benefits package that values your contributions.
- **Growth and Development**:Access continuous professional development and growth opportunities to advance your career within the xDNA and the Downer Group.

**How to Apply**:

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