Customer Liaison Officer

1 week ago

Adelaide Region SA, Australia Uniting Communities Full time

The **Customer Liaison Officer (CLO)** is responsible for providing high quality administrative support including financial, secretarial and reception responsibilities. The **CLO **works as part of a team delivering services and quality outcomes at our **CBD Office on Franklin Street.**

**Key duties and responsibilities**
- Provide exceptional customer service to all clients, stakeholders and visitors to the Uniting Communities and offer general advice and information on the organisation’s services as needed
- Provide support to the U City Operations team, Allied Health, Financial and Therapeutic Counselling teams
- Relate appropriately to people seeking help and make appropriate referrals to other services. Act with respect and discretion at all times.
- Provide proactive administration support to U City Staff in relation to the UC office management and general management of the facility
- Work as part of the broader Administration team sharing responsibilities and providing support for projects, in staff absences and busy service periods

**About You**
- Hold or be willing to undertake a Certificate III in Business or Business Administration or equivalent experience
- Maintenance of a full, unrestricted Driver’s License
- Ability to communicate and engage with a wide range of people
- A strong and ethical customer service approach
- Previous experience in an administrative role
- Ability to work in a fast paced environment

**_Previous experience in community services is highly regarded_**

**About Us**

Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.

**About the Benefits**
- In addition to your salary you can package up to **$15,900** per year pre tax and additionally a **$2,650** Meals and Entertainment card.
- To see how this could potentially benefit your take home pay, visit our salary packaging provider - **Access Pay**:

- Paid Maternity Leave
- Early Intervention Physio Program
- Discounted Private Health Insurance

**Your Application**

Please attach a cover letter addressing the position description and a current resume including the names of 2 current referees, including a past or current supervisor.

To discuss in confidence, please call **Ethan **on **0497 511 184**
- As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks._

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