Specialised Accounts Officer Customer Enablement
1 day ago
**Do more, dream more, become more. Welcome to Bendigo.**
**About the role**
Based at our Adelaide Head office this Full time **Specialised Accounts Officer** positions sits in the Consumer Processing team. In this role you will be responsible for ensuring that ongoing customer due diligence is completed effectively, efficiently and in line with regulatory requirements. This includes quality checking data within the banking system in accordance with relevant policies, procedures and legislative requirements as well as answering queries from internal frontline staff.
This role is a hybrid position that will **require 2 days a week on site.**
**Please note, this is a 12-month contract position.**
**Does this sound like you?**
We are a looking for a confident individual to join the team: confidence to contribute to team discussions, speak up and ask questions. You will have:
- A working knowledge of our Banking platforms (RFS-B, CSS & LINX)
- A thorough understanding of OCDD and KYC current legislative requirements
- Strong interpersonal skills to enable liaison with internal stakeholders from a diverse range of levels and user groups
- Tech savvy with strong Microsoft experience and fast, accurate processing skills
- A proactive approach to self-development, self-reflection and open to learning new things
- An ability to work independently, and self-motivate
- Strong time management skills
**How to apply**
**_ Position Description:_**_ _**_OCDD officer.pdf_
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