Customer Service

3 days ago

Mascot, Australia Access Hardware Full time

**Introduction**:
Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia’s largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across Australia, offering the biggest range of Australian and international brands we are committed to constantly improving the service we provide our customers.
As a family-owned and operated business, we value the contribution and well-being of all our staff.
**Description**:
We’re on the lookout for an enthusiastic and dedicated Customer Service / Internal Trade Sales Representative to become a valued member of our team. This is an exciting opportunity to work in a supportive environment where your skills and contributions will be genuinely appreciated.
**About the role**:
Handle counter and telephone sales inquiries
Process sales and purchase orders efficiently
Support our external sales team with day-to-day needs
Use your general computer skills to manage customer and order information
**About you**:
Excellent customer service skills with a friendly, professional presence
A positive, team-oriented attitude
Experience in a Call Centre Environment with excellent customer service skills
Strong communication, problem-solving and interpersonal skills
Professional phone etiquette
Experience in architectural hardware is a plus, but not required
Confident computer skills
Why Access Hardware?
Because the people we employ make it a great place to work Access Hardware will provide you with:
Autonomy and flexibility in your role
National career advancement opportunities
Access to Employee Assistance Program (EAP) for you and your family
**Skills and Experiences**:
Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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