Business Support Officer

7 hours ago

Canberra, Australia Downer Group Full time

We currently have an opportunity for a Business Support Officer with Defence experience. Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia’s future.

**What You’ll Do**

This role offers a broad scope, with key responsibilities including:

- Provide responsive support to the Business Manager, actioning tasks such as asset tracking, onboarding, and workforce support activities.
- Conduct audits and quality assurance of key business processes and documentation.
- Coordinate the uplift and management of internal SharePoint and governance platforms.
- Support governance, finance, procurement, and records management activities across the business unit.
- Develop and maintain business documentation including internal communication plans, induction guides, and supervisor reference material.

**What You’ll Bring**
- A collaborative mindset with the ability to build strong working relationships and communicate effectively across diverse stakeholder groups.
- Proven ability to manage multiple tasks in a structured and timely manner, with strong attention to detail.
- Strong written and verbal communication skills, including experience in drafting governance and assurance documentation.
- Demonstrated experience in business administration and coordination, ideally within a Defence or similar environment.
- More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. _

**Why Downer Professional Services**

At Downer Professional Services, we’re not just a workplace - we’re a business dedicated to contributing to the shaping of the future of defence in Australia. As the country’s only sovereign prime, we’re committed to making a real difference in protecting Australia’s interests.

**What is means to belong at Downer Professional Services**
- **Meaningful work**:You’ll play a key role in delivering or supporting critical defence projects and programs that make a genuine impact.
- **Supportive culture**: Our high-performing teams thrive on collaboration and celebrate the unique contributions of every individual.
- **Endless opportunities**: With career pathways across our business units, including Team Downer MSP, there’s always a chance to grow, learn, and take on exciting new challenges.
- **Professional development**: From skills recognition and career mapping to our Summer and Winter Schools for accelerated learning, we invest in your growth. Plus, our Communities of Practice foster shared learning and connections across the business.
- **Veteran support initiatives and policies**: Including up to 20 days of Reservist Leave for veterans to remain connected as they transition out of active service

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