Duty Manager

6 days ago

South Perth, Australia Agnew IRM Full time

**JOB DETAILS**

We at Agnew IRM are seeking an experienced Duty Manager to work full-time at a popular commercial hotel in South Perth operated by our client.
- When on shift, ensure that the venue is run in a safe, orderly and disciplined manner in accordance with license conditions;
- When on shift, manage a diverse team of personnel in the kitchen and food and beverage departments;
- When on shift, ensure all services are opened and fully operational at all scheduled times, standards, are maintained throughout the service, particularly delivering exceptional levels of customer care and satisfaction, and enabling a smooth handover of shifts;
- When on shift, ensure that a high level of cleanliness is maintained in all areas, including cool rooms, store rooms, patron amenities and back office, supported by a cleaning schedule and adherence to best practice;
- When on shift, ensure that the kitchen is maintained in a clean, safe and hygienic order, identifying hazards and problems and seeking solutions;
- When on shift, monitor, supervise and report security and crowd control systems and activities, and liaise with local law enforcement as required;
- When on shift, ensure that all cash is controlled and accounted for, floats and tills are reconciled, sufficient provision of floats and safes properly maintained and that all financial controls and procedures are complied with;
- Collate, prepare and interpret reports, budgets, and accounts for the Licensee;
- Proactively monitor sales, margins and expenses, and in identifying negative variance against budget, taking appropriate and timely remedial action;
- Take full responsibility for the rostering of employees on shift, ensuring staff wage budgets and sales to labour ratios are maintained, sufficient tills are in operation, and sufficient staff are serving, assisting in service where necessary;
- Organise and deliver induction, training and professional development of staff; and
- Undertake regular performance reviews of employees.

**PERSONAL REQUIREMENTS**
- Relevant AQF Diploma qualification preferred but not essential
- Minimum 3 years of relevant hospitality management employment experience essential
- Current RSA Certificate (W.A.) essential
- Current Approved Manager (W.A.) essential
- Excellent communication skills
- Ability to lead a team
- Ability to manage time and work calmly under pressure

**SALARY**

$64,000 per annum (+ super)

**HOW TO APPLY**

No telephone calls at this stage please.

**Salary**: $64,000.00 per year

Schedule:

- Flexible hours

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