Duty Manager

2 days ago

Perth, Western Australia Three Pound Group Full time $60,000 - $90,000 per year

Three Pound Group (TPG) is a dynamic and growing hospitality company, proudly curating some of Perth's most iconic venues—including The Camfield, The Reveley, The Stables, The Elford, and Good Company Bar. We're excited to be adding two new venues to our portfolio: The White Horse in Baldivis and Little Creatures Elizabeth Quay.

We are currently looking for a Duty Manager to join specifically the Camfield team (Burswood).  As a Duty Manager with TPG, you will play a key role in ensuring the seamless day-to-day operations of our venues. You will create a welcoming atmosphere for guests while leading by example to foster a positive and professional workplace culture. Your leadership will be instrumental in maintaining the high standards of service TPG is known for, ensuring both guest satisfaction and team cohesion.

Key Responsibilities

  • Lead and manage staff during shifts with a focus on service and efficiency
  • Oversee bar and floor operations, ensuring smooth service and guest satisfaction
  • Support the coordination and delivery of functions and events
  • Maintain venue presentation, ambience, and service standards
  • Drive team culture and training through coaching and leading by example
  • Monitor patron experience and proactively engage where appropriate
  • Conduct cash-ups and ensure compliance with all opening/closing procedures
  • Ensure adherence to RSA and venue compliance policies

Requirements

  • Approved Manager's Card (essential)
  • Previous experience in a supervisory or duty manager role
  • Strong leadership, communication, and problem-solving skills
  • Passion for hospitality, people, and great service

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