Engagement Manager

3 days ago

Melbourne, Australia Manvision Consulting Full time

**Role : Engagement Manager**
**Type : Fulltime**
**Mode : Hybrid**
**Location : Melbourne**

**Responsibilities**:

- Manage large and complex programs (100+ consultants and Revenue of AUD 15+ Million) and should own delivery, customer satisfaction, profitability and resources.
- Meet customer expectations for all the project-related deliveries partnering with the delivery partner and the rest of the organization and other service partners as required.
- Delivering LTIMindtree commitments.
- Track and monitor program related processes, KPIs, SLAs and ensure 100% compliance to organizational activities.
- Lead and mentor a team of technical members and serve as an escalation point for delivery issues.
- Perform regular delivery risk reviews and support the project teams with escalations and resolutions as required.
- Delivering to intended ROI/Profitable outcome.
- Customer satisfaction and relationship.
- Resolving client impediments.
- Ensure SOW, Purchase Orders, Invoices, timesheets, etc are submitted and processed on time.
- Proactive risk and issue management working with the program manager.
- Drive proposals - proactive and RFP responses, working with different service lines and SMEs and own delivery approaches along with financials.
- Must be a trusted advisor to customer and must be able to bring in innovation and best practices.
- Must have technical development background.
- Experience in working with people of diverse culture, cross utilization and cross culture.
- PMP, CSM/PSM1 are nice to have.

**Skills**:

- Global Delivery Management
- Good understanding of Banking and Insurance domains.

**Requirements**:

- Manages the customer relationship at the project level.
- First point of project escalation for customer
- Project Plan and Budget and resource management
- Weekly status reporting
- Budget, scope, schedules and milestone planning
- Risk analysis and Change control

**Personal Attributes**:

- A bachelor's degree in business management, project management, or a related field.
- Excellent planning and strategic abilities.
- Organized and meticulous in your work.
- Strong leadership and interpersonal skills with a dynamic and adaptable mindset.
- Professional and deadline-oriented.
- Strong communication and presentation skills.
- Ability to multitask and manage several projects at once.

Schedule:

- Monday to Friday

Work Location: In person

  • Sales Manager

    7 days ago

    Melbourne, Victoria, Australia Dovetail Brand Engagement Full time $100,000 - $120,000 per year

    Permanent, full-timeMelbourneSalary package negotiableOur client is a well-established retailer expanding into gaming and tech, bringing leading international brands like Bloody, A4Tech, and Redragon to Australia. From pro headsets to precision keyboards, these brands are loved worldwide and now there's an opportunity to launch and grow them locally.They're...

  • Manager - Engagement

    2 weeks ago

    Melbourne, Australia BT Talent Full time

    Join a small and expert Engagement team and grow your career. - Work in an organisation that prioritises people over profits. - Work on a range of diverse and interesting community related projects. **About the Company** A national mid-sized Consulting organisation based in the heart of Melbourne, with projects running nationally, is experiencing steady...

  • Engagement Manager

    3 days ago

    Melbourne, Australia Eagna Consulting Full time

    Help grow and manage professional services portfolio - Great support and work culture - Looking to move out of recruitment? My client is a rapidly growing professional services and training company working with clients across Data, Analytics and Business Intelligence. Due to this continued growth they are looking for an Engagement Manager for Victoria, to...

  • Engagement Manager

    20 hours ago

    Melbourne, Australia Delivery Centric Technologies Full time

    **Role: Engagement Manager** **Location: Melbourne** **Client: LTI Mindtree** - **About Delivery Centric**:_ - **Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a reputation for being a reliable, flexible and scalable partner. This is because we take great pride in delivering high quality outcomes at a...

  • Engagement Manager

    3 days ago

    Melbourne, Australia Right Lane Consulting Pty Ltd Full time

    **About the role**: As **Engagement manager** at Right Lane, you will put your strategy consulting experience to work by structuring and leading consulting workstreams, shaping compelling analyses, leading the development of persuasive written reports, facilitating discussions and workshops, and managing all aspects of client engagements. You will work...

  • Engagement manager

    4 weeks ago

    Melbourne, Victoria, Australia Right Lane Consulting Pty Ltd Full time

    About the role:As Engagement Manager at Right Lane Consulting, you will put your strategy consulting experience to work by structuring and leading consulting workstreams, shaping compelling analyses, leading the development of persuasive written reports, facilitating discussions and workshops, and managing all aspects of client engagements. You will work...

  • Engagement manager

    4 weeks ago

    Melbourne, Victoria, Australia Right Lane Consulting Pty Ltd Full time

    About the role:As Engagement Manager at Right Lane Consulting, you will put your strategy consulting experience to work by structuring and leading consulting workstreams, shaping compelling analyses, leading the development of persuasive written reports, facilitating discussions and workshops, and managing all aspects of client engagements. You will work...

  • Engagement Manager

    1 week ago

    Melbourne, Australia Hostplus Full time

    **Job no**: HP1122 **Category**: Marketing, Corporate Affairs, Stakeholder Management, Policy & Advocacy, Marketing, Engagement **How will you make an impact?** Are you a proactive and innovative marketing professional looking to make a positive impact to our members dignified retirement? **The opportunity** Hostplus is looking for a Customer Engagement...

  • Communications and Engagement Manager

    2 days ago

    Melbourne, Victoria, Australia Sharp & Carter Marketing Full time $80,000 - $120,000 per year

    About Our Client Our client is a long-standing and highly respected Australian organisation that plays a critical role both domestically and internationally. With over 100 years of history, they are recognised for delivering quality, innovation and excellence while upholding values of respect, accountability, integrity, safety, and collaboration. They are...

  • Engagement Manager

    19 hours ago

    Melbourne, Australia nVision Talent Full time

    **What is Thirdera?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitisation and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants,...