Rto Coordinator and Administrator

2 weeks ago

Melbourne, Australia Max Therapy Institute Full time

**About Us**

We are a Melbourne-based, well-established Registered Training Organisation (RTO) delivering high-quality accredited training in **CRICOS**of **Massage Therapy**, **Mental Health**, and **ELICOS** programs to domestic and international students.

As we continue to grow, we're seeking a skilled and motivated **RTO Coordinator & Administrator** to manage the day-to-day operations of student services and compliance, while ensuring smooth coordination of academic scheduling, enrolments, and agent communications.

**Key Responsibilities**

**RTO Coordination**
- Coordinate student enrolment processes and course intakes
- Schedule classes and allocate trainers in accordance with training plans
- Liaise with trainers, assessors, and academic staff for class coordination
- Ensure all student records are accurate and up to date in the student management system (aXcelerate or VETtrak)
- Monitor student progress, attendance, and academic records
- Prepare and maintain training plans, timetables, and assessment schedules
- Oversee orientation sessions and support compliance with CRICOS and ELICOS requirements

**Administration & Compliance**
- Manage the issuance of Letters of Offer, CoEs (Confirmation of Enrolment), and other student documentation via PRISMS
- Respond to student and agent inquiries in a timely manner
- Ensure compliance with the **ESOS Act**, **National Code**, **Standards for RTOs**, **CRICOS**, and **ELICOS standards**:

- General reception and administrative tasks including data entry, filing, and reporting

**Key Skills & Experience**
- Minimum **2 years experience** in an RTO, preferably in a coordination or administrative role
- Solid understanding of the **VET sector**, **CRICOS**, **PRISMS**, **ELICOS**, and the **ESOS Framework**:

- Experience with **student management systems** such as **aXcelerate** is essential
- High level of **attention to detail**, especially when working with compliance-related data
- Excellent **interpersonal and communication** skills (written and verbal)
- Strong **organisational and time management** skills with the ability to multitask
- Ability to work independently and collaboratively in a team environment
- **Bilingual skills** (Japanese, Thai, Filipino, or other languages) are highly regarded

**Why Join Us?**
- Supportive, friendly and diverse work environment
- Opportunity for Career development and training provided
- Central Melbourne location with access to public transport
- Be part of a team committed to student success and compliance excellence

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

**Education**:

- Bachelor Degree (required)

**Experience**:

- working with students: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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