Account Manager Bovaer

**Bring your passion. Build the future.**

**What you’ll do**:
The position is responsible for development and management of designated Bovaer related ruminant accounts including Bovaer sales and premix formulation and quotation, technical support, forecasting and liaison with Operations staff regarding customer supply. The position works closely with the local and global Bovaer teams to capture market opportunities in terms of customer identification and strategy implementation.

**Key Responsibilities**:
Your responsibilities include, but are not limited to;
- ** Managing Accounts**
- Establish strong customer relationships, while developing commercial opportunities and customer sustainability value propositions specific to Bovaer.
- Through liaison with local and global Bovaer teams monitor, report and coordinate activities at global international accounts active in Australia.
- Work closely with ANH Australia in for planning, execution and fulfillment of orders, and participation at trade shows and events
- Develop and maintain key account plans for assigned customers and opportunity development through CRM.
- Setting Bovaer sales forecasts and budget for assigned accounts.
- Commercial Management and responsibility for customer quotations and pricing mechanisms.
- Coordinate premix formulation briefings, development and customer acceptance and approval. Responsible for filing of formulation and technical information/reports in accordance with existing quality system requirements.
- Co-operation and liaison with other DSM stakeholders, e.g.: Logistics, Customer Service, Credit Management to ensure prompt and optimal service to customers (processing of orders, deliveries, debt collections).
- **Market Knowledge and Insights**
- Attendance at Industry events may be required, involving stakeholder engagement with customers.
- Together with the local and global Bovaer teams, keep up to date with current national and international feed and green house gas regulations pertinent to Bovaer business in Australia.
- **Authorities**
- Will be responsible for preparing commercial pricing submissions to customers in consultation with the Global VP Bovaer.
- Responsibility for commercial decisions relating to pricing and product supply in consultation with Global VP Bovaer.
- **Operational Responsibilities**
- Follow safe work practices and behaviour according to DSM Life Saving Rules.
- Report all incidents and injuries promptly and accurately to management.
- Provide direction as required to QA and production team to resolve customer complaints / NCRs.

**You bring**:

- Minimum 5 years’ experience in the Australian animal stockfeed, animal production, feed additive or premix industry in Australia, preferably in a technical or marketing role.
- Sound technical and practical understanding of animal nutrition and feed formulation across various species.
- Strong attention to detail and problem-solving skills along with marketing skills is required to form strong customer relationships.
- A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
- Intermediate to advanced experience with Microsoft Office Products.
- Good communication skills to explain and convey ideas.
- A confident approach to meeting regulations and reporting problems.
- Good team working skills.
- Familiarity with ISO, HACCP, GMP or FAMI-QS quality systems a plus
- SAP experience preferred.

**How to apply**:
Reference check procedures are part of the DSM Recruitment & Selection Process. You will be contacted when these references checks are required.

Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protect.

Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

Royal DSM is an equal employment opportunity and
affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.