Aquatic Services Officer

** Casual**:

- ** $43.25 per hour**:

- ** Join the Sunbury Aquatic team.**

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

SALC have the opportunity for experienced swimming instructors to join as the Aquatic Service Officer team.

**What you’ll be doing**:

- Ensure the safety and welfare of all staff and visitors.
- To continuously assess the grading of class participants to ensure continuity of progression through the Hume Learn to swim program
- Responsible for communicating progress to families and to provide instructions to customers.
- Assist with scheduling of newly introduced classes.
- To be the first line of contact for customer queries, to assist and overcome any concerns.
- Provide support to Swim Instructors and help were deemed necessary.
- Listen and respond to all feedback and view it as an opportunity to improve.
- Seek to provide options to meet customer needs, guidance, and advice.
- Provide positive feedback and encouragement to all staff and visitors.
- Demonstrate pride and ownership in the presentation of the centre and the services offered.
- Engage in open communication and encourage and acknowledge achievement.
- Always lead by positive example.
- Provide support to fellow team members to enable a good balance between work and personal lives.
- Act as Area Warden in the case of emergency/evacuation.
- Providing support to swim staff along with completing administrative tasks.
- Commitment to and demonstration of the Hume Values and Guiding Behaviours

**The skills and experience you’ll bring to the role**:

- Ability to problem solve quickly and effectively
- Demonstrated ability to work as a collaborative team member
- Excellent communication skills
- Ability to operate with mínimal supervision and show high levels on initiative.
- Ability to gain cooperation of and communicate both verbally and in written form with broad range of people form diverse backgrounds and cultures.

**Required Certifications & Qualifications**:

- Austswim qualification
- Level 2 First Aid certificate including current CPR qualification
- Extensive knowledge of all levels of the current Hume Learn to Swim program
- Swim teacher experience desirable
- Flexibility to be available throughout operating hours of the SALC Swim School Program including evenings and weekends_

**Why Hume City Council?**

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:
**We’re better, every day**: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

**We’re in it together**: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

**We show up**: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

**All for Hume**: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

**Additional Information**
Ensure the safety and welfare of all staff and visitors.

To continuously assess the grading of class participants to ensure continuity of progression.

through the Hume Learn to swim program

Responsible for communicating progress to families and to provide instructions to customers.

Assist with scheduling of newly introduced classes.

To be the first line of contact for customer queries, to assist and overcome any concerns.

Provide support to Swim Instructors and help were deemed necessary.

Listen and respond to all feedback and view it as an opportunity to improve.

Seek to provide options to meet customer needs, guidance, and advice.

Provide positive feedback and encouragement to all staff and visitors.

Demonstrate pride and ownership in the presentation of the centre and the services offered.

Engage in open communication and encourage and acknowledge achievement.

Always lead by positive example.

Provide support to fellow team members to enable a good balance between work and personal.

lives.

Act as Area Warden in the case of emergency/evacuation.