Case Coordinator

2 weeks ago

Perth, Australia Babies Come True Full time

**Babies Come True**

We are one of the largest multicultural agencies who help guide over a 1000 International and domestic Intended Parents (IP's) through their personal journey into parenthood. Our team is composed of dedicated and qualified individuals spread around the globe.

BCT helps IP's with the complex aspects of navigating their upcoming journey to parenthood. We have strong relationships with many clinics, different agencies and third party providers that will be essential to Intended Parents throughout their journey.

What makes us awesome:

- Competitive salary
- Amazing family work culture
- Flexible hours
- Competitive vacation and sick day policy
- Work from home
- Casual dress if working in office
- Freedom to express your creative ideas
- Ability to work with every team across our company

**Description**:
We are offering an exciting and unique opportunity to join our team of Case Coordinators, as we are looking to add a new member to our BCT family.

**Responsibilities**:
We are looking for an energetic, multilingual and organized person with strong communication skills who likes talking to people. You will be fostering positive relationships with IP's using ongoing communication and assuring they have all the accurate information and support they need.

PREFERENCES:

- Multilingual

**REQUIREMENTS**:

- Educated to College level
- Great organizational skills - Ability to perform in a fast paced dynamic work environment while maintaining a positive teamwork attitude. Must have the ability to handle multiple tasks, respond quickly and efficiently, and keep situations under control
- Ability to work Independently - Commitment to follow through and to work independently on a caseload.
- Proficiency in Computers - CRM and Database experience is essential to the role. Must be well versed in Outlook and Microsoft Word.
- Adaptability/Flexibility in hours
- Excellent written and verbal communication skills - Must have the ability to solve problems, offer solutions, think logically and provide support.
- Time management and punctuality
- Takes on additional responsibility when both big and small tasks need to be done.
- Team Player

We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.

**Benefits**:

- Work from home

Ability to commute/relocate:

- Melbourne VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What are your salary expectations?

**Education**:

- Diploma (preferred)

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