Current jobs related to Bookings Officer - Welshpool - Kelsian Group

  • Bookings Manager

    1 week ago

    Welshpool, Australia Kelsian Group Full time

    **Lead and inspire a dedicated team in a fast-paced environment, providing coaching and support to maximise performance.** **About Horizons West** Horizons West is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London, Singapore and...

  • Administration Officer

    1 week ago

    Welshpool, Australia Ritz Plumbing & Electrical Full time

    **About the position**: A fantastic opportunity has arisen for an additional Receptionist / Admin Officer to provide support to the Company in a permanent, full time capacity. This role is **_crucial_** to the successful operation of day to day business and involves handling large volumes of phone calls, booking in plumbing & electrical jobs and other...

  • Administration Officer/receptionist

    2 weeks ago

    Welshpool, Australia Crommelin Full time

    **Crommelin** is seeking a proactive and dedicated Administrator to be an integral part of our warehouse team. You will be at the heart of our operations, ensuring seamless coordination between various departments and delivering top-notch customer service. **Responsibilities**: - Responsible for overflow of customer service calls. - Process and manage...

  • Administration Officer

    5 days ago

    Welshpool, Australia Crommelin Full time

    Crommelin is a leading Australian manufacturer of waterproofing membranes, concrete and stone sealers, paint and specialty coatings with more than 60 years of industry experience. The administrator is responsible for the administrative aspects of warehouse operations, the core of this role is about customer service and team support. Including: - Performing...

  • Receptionist & Office Support

    2 weeks ago

    Welshpool, Australia The Aspire Centre Full time

    The Aspire Centre is a multi-faceted and modern business centre located on the border of Welshpool and Victoria Park. We offer a range of services for small business including serviced offices, virtual offices, meeting space hire as well as secretarial/administrative and bookkeeping services. We provide virtual receptionist services to a diverse range of...

  • Fifo Project Administrator

    7 days ago

    Welshpool, Australia Tognetti Consulting Full time

    Mid-May start - 3+ month contract - Welshpool based - 8 hrs a day - Excellent day rate offered Our client is a respected specialist civil engineering contractor who has a requirement for an experienced head office-based **Project Administrator with FIFO experience, this is essential.** To be considered applicant must be able to demonstrate the...

  • Warehouse Administrator

    1 week ago

    Welshpool, Australia Crommelin Full time

    Are you a highly organized, detail-oriented individual with a passion for keeping things running like clockwork? Do you thrive in a dynamic environment and take pride in providing exceptional customer service? If so, we have the perfect opportunity for you! **Crommelin** is seeking a proactive and dedicated Warehouse Administrator to be an integral part of...

  • Warehouse Administrator

    7 days ago

    Welshpool, Australia Crommelin Full time

    Crommelin is a leading Australian manufacturer of waterproofing membranes, concrete and stone sealers, paint and specialty coatings with more than 60 years of industry experience. The warehouse administrator is responsible for the administrative aspects of warehouse operations, the core of this role is about customer service and team support. Including: -...

  • Customer Service Scheduler

    5 days ago

    Welshpool, Australia TK West Full time

    Thermo King West is the WA leader in the Sales, Installation, Service and Repairs of high-quality Transport Refrigeration, Transit Air Conditioning and Tail Lift equipment. We have been operating since 2007 with a large number of long-term staff. We are committed to providing our customers with quality products, professional advice and the best possible...

  • Parts Interpreter

    1 week ago

    Welshpool, Australia Quantum Human Resources Full time

    Dependable Laundry Solutions (DLS) is the name on everyone’s lips in the commercial laundry equipment industry - and not just because they continue to expand or have been in operation since 1968. As a business built on relationships and trust, they understand that People are key to their success and that the saying ‘treat your team better than you treat...

Bookings Officer

2 weeks ago

Welshpool, Australia Kelsian Group Full time

**Are you a dynamic multitasker with a passion for delivering exceptional customer experiences?**

**At Horizons West Bus & Coachlines, we're offering you the opportunity to become a key player in our team, where your skills will directly shape the success of our bookings and transport services across diverse industries.**

**About the Role**

As a Bookings Officer, you'll play a pivotal role in managing end-to-end booking processes and ensuring exceptional customer service. You'll support a diverse range of services across general charter, tourism, mining, and education sectors, contributing to the seamless operation of our transport solutions.

**Key Responsibilities**

**Sales and Bookings Management**
- Accurately input and manage quotes, leveraging pricing tools and historical data.
- Follow up on quotes proactively to maximize sales conversions.
- Handle customer complaints or issues with professionalism.
- Generate leads through cold calling and explore upselling opportunities.
- Collaborate with the Operations team to confirm job details and updates.
- Provide occasional reception desk support.

**Data Entry and Schedule Management**
- Enter and verify bookings for school runs, sports events, and charters.
- Maintain schedules for ongoing contracts, ensuring updates for holidays or special dates.
- Liaise with schools and clients to confirm and adjust schedules as needed.

**General Administration and Reporting**
- Support the Accounts Department with invoicing, payments, and adjustments.
- Resolve lost property inquiries and assist with route planning and charter itineraries.
- Prepare performance metrics reports, including booking conversions and unbilled jobs.

**Skills, Qualifications & Experience**
- 1-2 years of experience in customer service or administrative roles, ideally in bookings or transport-related environments.
- Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with CRM systems and data entry processes.
- Excellent communication and interpersonal skills.
- Strong organizational and time management capabilities.
- A detail-oriented and analytical mindset for data and reporting.

**Why Join Us?**
- Be part of a dynamic, customer-focused team.
- Enjoy opportunities for growth and development in the transport industry.
- Contribute to a company that values teamwork, safety, and excellence.

**How to Apply**

We are requesting your resume and a cover letter explaining why you are the best person for this position.

**Applications close by 5pm Tuesday 17 December 2024**

**About Horizons West**

Horizons West is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London, Singapore and the USA.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.