Records Information Officer

2 days ago

Parramatta, Australia Hudson Australia Full time

**Position Overview**:
This role plays a crucial part in facilitating public access to information held by Council in accordance with open access provisions under relevant legislation. Working closely with the Business Information Services Manager, you will coordinate requests for information from various stakeholders, including community members, organizations, and government bodies. You'll also liaise with Legal Services and Governance teams to ensure compliance with legal requirements regarding information disclosure.

**Key Responsibilities**:

- Coordinate requests for information, including retrieval of documentation and preparation of legal documents such as Subpoenas, Notices to Produce, and Court Orders.
- Respond to customer inquiries and requests for information in a professional and timely manner.
- Enhance community confidence in Council services through effective provision of information under relevant legislation.
- Conduct research and report findings to support information requests.
- Maintain confidentiality of sensitive information and exercise discretion in information release.
- Manage data and information in various databases and systems.

**Requirements**:

- Formal training in Government Information (Public Access) Act (GIPA).
- 5+ years' experience in Information Access Requests.
- Thorough understanding of relevant legislation including GIPA and Privacy laws.
- Proficient in using various Acts related to information management in local government.
- Strong planning, organizing, and time management skills.
- Commitment to continuous learning, workplace safety, and ethical practice principles.

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