Health Information and Records Service

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 2

Remuneration: $64, $66,170.25 per annum + 12% Superannuation

Hours Per Week: 38

Location: Cumberland Hospital (This position is currently based at Cumberland Hospital however it is expected this position will relocate as part of the new Cumberland Hospital relocation to Westmead Hospital Campus in the future)

Play a pivotal role in the future of healthcare – contribute to the evolution of record-keeping and make a meaningful impact in a dynamic, fast-paced environment.

Where you'll be working

At Cumberland Hospital, you'll be part of a compassionate, close-knit team dedicated to delivering exceptional care to our community. We value collaboration, continuous learning, and supporting each other's growth. With comprehensive benefits, opportunities for professional development, and a culture that truly cares, working here means making a meaningful impact every day — together.

You'll enjoy working at Cumberland Hospital with access to:

• State-of-the-art medical and IT facilities.
• Opportunities for direct collaboration with clinical teams.
• Close to a vibrant selection of cafes and restaurants and open green spaces.
• Easy access to Parramatta Light rail, on-site parking and wider public transport links.
• Access to professional development and training sessions.
• Be part of a community-focused hospital making a real difference.

What you'll be doing

Join the team as a Health Information and Records Service (HIRS) Officer, where you'll play a key role in shaping the future of healthcare record-keeping, your contribution within this team will help streamline processes and contribute to vital clinical data management in a fast-paced and ever-evolving environment.

In this role you will be required to:

• Manage and digitise clinical documents for electronic medical records.
• Assist with the creation of new records and manage records destruction.
• Process offsite storage record requests with efficiency and accuracy.
• Maintain record integrity while meeting productivity and accuracy targets.
• Contribute to the seamless integration of hybrid healthcare records.

How to Apply

Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

• Experience in an administrative position and/or knowledge and experience in health administrative functions.
• Demonstrated ability to prioritise and organise your workload so that you are able to meet deadlines
• Proven attention to detail with the ability to identify and correct errors.
• Developed computer skills and/or experience with document imaging, patient administrations systems and Microsoft Office suite.
• Excellent customer service skills with sound oral and written communication skills.
• Demonstrated ability to work as a productive team member and contribute to a positive team culture.
• Demonstrated understanding of privacy and confidentiality principles and how they are applied in the hospital setting.

Requisition ID: REQ600850

Applications Close: 2nd October 2025

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process,employment checks,outcomes and notifications.
• For inquiries about the role, contact Emily Nazareno via email

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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