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Support Coordinator

2 weeks ago

Frankston, Australia Community Solutions Group Full time

Support Coordinator - Frankston
- Part time permanent role located in Frankston Victoria
- Competitive remuneration (SCHADS award level 4.1)+ salary packaging and salary continuance
- Permanent full-time opportunity
- You'll be joining a supportive team who will provide all the training you need so you have time to settle into your new role

**More about what we can offer you**
- Flexibility, you will have the freedom to organise your day as you see fit, ensuring our NDIS participants are provided with the level of support they require
- With Salary Packaging, you can package up to **$15,900 **per year tax free. Less tax = more take home pay for you
- In addition to your tax-free benefit, you can also use up to **$2,650 **of your pre-tax income to pay for entertainment expenses (meals, holidays etc.)
- A 4 to 6-week induction training program to give you all the skills and knowledge you need to be successful in your role
- Opportunities to upskill, develop and progress within the organisation
- Paid parental leave

**About us**

Community Solutions Group makes a difference in people's lives, supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland, Victoria and South Australia.

**About the Role**

If you’re looking for an opportunity to give back to your community in a role that provides you with autonomy and the freedom to organise your workday, then this is the opportunity for you

In a nutshell, the role of a **NDIS Support Coordinator** is to facilitate greater independence in all aspects of a NDIS participant’s life by exploring the participant’s individual needs, what services and support they may need to achieve their goals and how these can be accessed. You will work proactively with participants by coordinating and engaging support to ensure they are getting the most out of their NDIS plans, reducing barriers and putting action plans in place along the way.

**Other key duties will include**:

- Building strong relationships with participants, their families and external service providers
- Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they’ll need to allocate from their NDIS budget
- Ensuring service agreements and service bookings are completed
- Taking a holistic approach to capacity building and helping participants to break down and address their barriers

**What you will bring to the role**:

- A solid understanding of the NDIS and the ability to understand facets of the NDIS and NDIS Plans/Budgets
- You are a true people person with the ability to motivate and build rapport with participants, their families and service providers
- A business mindset and a customer service focus
- Excellent time management and prioritisation skills with high-level organisation skills
- A positive attitude, eagerness to learn and willingness to adapt
- Strong administrative, compliance capabilities and IT skills

**Additional requirements**:

- A current **Working with Children Check/Blue Card** or the willingness to gain one prior to successful commencement
- A current and valid **Driver’s Licence**:

- Additionally, in line with the direction from the State Government, all authorised workers defined under the Victorian Public Health Order are required to be fully vaccinated against COVID-19. Community Solutions Group also requires all new employees to be fully vaccinated against COVID-19

**How to Apply**

To demonstrate your interest in this role, please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above. We look forward to hearing from you

**"We are a Circle Back Initiative Employer and we commit to respond to every applicant"