Payroll Queries Officer
1 week ago
**Payroll Queries Officer**
**_ Casual | Hybrid_**
Ramsay Health Care is a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.
We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
**The Opportunity**
We’re looking for a motivated and detail-oriented **Payroll Queries Officer** to join our team. This **entry-level role** is a great opportunity to build your payroll knowledge and gain hands-on experience in a busy and supportive environment.
As the first point of contact for payroll queries from employees across the business, you’ll play a key role in helping us deliver accurate, timely, and friendly support. Using our query management tool, **Workday Help**, you’ll work closely with payroll, HR, and finance teams to ensure issues are resolved quickly and professionally.
If you’re someone with a strong customer service mindset and a willingness to learn, this could be a great step in your career.
**What You’ll Be Doing**
- Monitor and manage incoming payroll queries through Workday Help.
- Assess and action queries promptly, escalating where needed.
- Respond clearly and professionally to employees’ payroll-related questions.
- Collaborate with the Payroll, HR and Finance teams to resolve issues efficiently.
- Keep up to date with relevant payroll policies and regulations.
- Support broader team projects and improvements as needed.
**What You’ll Bring**
- Completion of high school or equivalent; studies in business, accounting or finance are a bonus.
- A basic understanding of payroll or a keen interest to learn more.
- Strong attention to detail and accuracy.
- Good time management and organisation skills.
- Confident using Microsoft Office, especially Excel.
- Ability to handle sensitive information with care.
- A team player attitude and a willingness to learn.
- Previous experience in administration or customer service is a must.
**What’s in it for you?**
- Enjoy a competitive salary and comprehensive benefits package, along with access to Ramsay Rewards—our exclusive discounts program with 100+ major retailers.
- Advance your career with free access to LinkedIn Learning, the Ramsay Leadership Academy, and a range of development programs designed to help you reach your full potential.
- We support work/life balance with flexible work options and 24/7 access to our Employee Assistance Program offering confidential counselling and support.
- Join a passionate team committed to making a difference in healthcare, and be part of meaningful work that contributes to the delivery of high-quality care across the industry.
**To Apply
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