Claims Examiner

6 days ago

Melbourne, Australia Marsh McLennan Full time

**Claims Examiner**

**What can you expect?**

In this role you will be handling a portfolio of notifications and non-complex claims under cyber policies. You will also provide support in account management and complex claims management.

**What is in it for you?**
- Leading training and development program
- Brand new agile workspace
- Hybrid work / from home flexibility
- Professional environment where your career path really matters and is supported in our global organization
- Excellent career diversification opportunities
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Manage a portfolio of notifications and non-complex claims by providing a high level of service to clients and brokers; and liaising with relevant insurers and providers.
- Prepare routine and ad hoc reports; present quarterly and/or annual reviews.
- Participate in the peer review/ audit process.
- Participate in projects related to continuous improvement and efficiency of the Claims Team.
- Support new and expanded business endeavours through provision of claims review data for tenders, renewals and proposals, and participate in client/prospect meetings.
- Conduct marketing and client/broker education presentations.
- Provide support in complex matters as required, including but not limited to, research, analysing facts and/or policy wordings.

**What you need to have**:

- High level of accuracy/attention to detail
- Ideally someone with bachelor’s degree in law
- Excellent organisational skills and ability to prioritise workloads and work to tight deadlines
- Excellent communication and numerical skills and proven track record to provide a high level of customer service
- Flexible and team player - develops close partnerships with onshore and offshore colleagues
- Ability to work under pressure and meet tight deadlines
- Ability to maintain clear lines of communication with various internal and external stakeholders
- Proficiency in PowerPoint, Word and Excel

**Job Types**: Full-time, Permanent

Pay: From $80,000.00 per year

**Experience**:

- handling financial lines or cyber claims: 1 year (preferred)
- paralegal: 1 year (preferred)

Work Authorisation:

- Australia (required)

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